Operations Control Admin

Balance Innovations; Batam; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Brinks Indonesia saat ini membuka peluang untuk posisi terkait pengelolaan kas operasional di Batam. Peran ini fokus pada pemantauan harian aktivitas Cash Management, verifikasi data transaksi, dokumentasi, dan koordinasi lintas unit untuk menjaga akurasi serta kelancaran proses kas perusahaan.

Anda akan bekerja di lingkungan global Brinks dengan standar keamanan, integritas data, dan kepatuhan terhadap kebijakan internal.

Responsibilities

• Memantau operasional Cash Management harian dan memastikan SLA terpenuhi.
• Melakukan input, update, dan monitoring data transaksi cash handling.
• Memastikan kelengkapan dokumen terkait cash processing, movement, dan settlement.
• Melakukan rekonsiliasi antara data sistem, dokumen, dan jumlah uang fisik.
• Menerapkan SOP, security, compliance, dan kontrol internal perusahaan.

Job description

Melakukan monitoring dan control terhadap aktivitas operasional Cash Management secara harian. Melakukan input, update, dan monitoring data transaksi Cash Management pada sistem. Memastikan kelengkapan dan kesesuaian dokumen terkait cash processing, cash movement, collection, delivery, dan settlement. Melakukan monitoring pergerakan uang dari proses penerimaan hingga pengiriman/penyerahan kepada customer. Melakukan pengecekan dan rekonsiliasi antara data sistem, dokumen, dan jumlah fisik uang sesuai kewenangan. Memantau status transaksi dan memastikan seluruh transaksi diproses sesuai SLA dan jadwal operasional. Melakukan monitoring terhadap transaksi pending, discrepancy, shortage/overage, maupun exception. Melakukan koordinasi dengan Vault, Transport, Operations, Customer Service, Finance, dan unit terkait untuk penyelesaian kendala operasional. Membuat dan memperbarui daily operational report serta laporan Cash Management lainnya. Melakukan pencatatan dan dokumentasi setiap aktivitas atau pergerakan uang secara akurat. Melakukan eskalasi kepada Supervisor/Manager apabila ditemukan selisih, keterlambatan, transaksi tidak sesuai, atau potensi risiko operasional. Membantu proses investigasi dan reconciliation apabila terjadi discrepancy pada transaksi. Memastikan seluruh aktivitas administrasi dan operasional mengikuti SOP, security procedure, compliance, dan internal control perusahaan. Membantu kebutuhan audit dan pemeriksaan dokumen terkait aktivitas Cash Management. Menjaga kerahasiaan data transaksi, informasi customer, jumlah uang, dan informasi operasional perusahaan. Melaksanakan tugas administrasi dan operasional lainnya sesuai arahan Supervisor/Manager Cash Management.

Build a Career with Purpose at Brinks For over 165 years, Brinks has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve- powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brinks partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brinks, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brinks offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brinks is the place for you. Brinks is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we're here to support you every step of the way.