Operation Manager - Training Center (Sending Organization)

PT Talenta Eksekutif Asia (Matcha Talent); Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading training organization in Jakarta Utara is seeking an Operations Manager to oversee daily activities and manage high-quality delivery of Japanese language and vocational training. The ideal candidate will have over 7 years of experience, strong communication skills in Japanese and English, and a proactive nature. This role also involves compliance with training regulations and continuous operational improvement.

Benefits

Exposure to Japanese culture

Opportunities for international collaboration

A mission-driven work environment

Qualifications

• Minimum 7 years of professional experience, with at least 3 years in an operational management role at an LPK.
• Strong understanding of Japanese trainee systems and related processes.
• Holder of JLPT N2 or N1 certification.

Responsibilities

• Manage and supervise daily operations of the training center.
• Ensure training programs are implemented according to quality standards.
• Prepare reports and performance reviews with recommendations for improvements.

Skills

Leadership

Organizational skills

Problem-solving

Communication in Japanese

Communication in English

Education

Bachelor’s degree in Management, Japanese Studies, Education, or related fields

Job description

Role Overview

The Operation Manager is responsible for overseeing the overall operations of the training center, ensuring smooth daily activities, program implementation, and high-quality delivery of Japanese language and vocational training. This role acts as the main liaison between the training center and its Japanese partners, guaranteeing compliance with labor and training regulations while driving continuous improvement in operations.

Key Responsibilities

• Operations Management
  • Manage and supervise daily operations of the LPK, including program planning, staff management, and administration.
  • Develop and improve SOPs to enhance operational efficiency and service quality.
  • Identify and resolve operational challenges proactively and strategically.
• Training & Program Delivery
  • Ensure training programs are implemented according to the curriculum, organizational goals, and quality standards.
  • Oversee recruitment, training, and performance management of teaching and administrative staff.
• Compliance & Reporting
  • Ensure compliance with Indonesian labor regulations and Japan–Indonesia trainee placement requirements.
  • Prepare reports and performance reviews with recommendations for improvements.
  • Support institutional accreditation, audits, and collaborative projects.
• Partnership & Stakeholder Coordination
  • Coordinate and maintain strong communication with Japanese partners (accepting organizations, sending organizations, Japanese companies).

Job Requirements

• Degree: Bachelor’s degree in Management, Japanese Studies, Education, or related fields.
• Experience
  • Minimum 7 years of professional experience, with at least 3 years in an operational management role at an LPK (Sending Organization).
  • Proven track record in managing teams and overseeing institutional operations.
• Industry Expertise
  • Strong understanding of Japanese trainee systems (Technical Intern Training Program, Specified Skilled Worker) and related processes.
  • Knowledgeable about Indonesian labor, training, and vocational education regulations.
• Language
  • Holder of JLPT N2 or N1 certification.
  • Excellent communication skills in Japanese (spoken and written).
  • Adequate communication skills in English.
• Personal Attributes
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to build strong relationships with Japanese partners and stakeholders.
  • Proactive, detail-oriented, and capable of working under pressure.

Why Join Us?

Be part of a mission-driven organization enabling Indonesians to work and train in Japan.

Gain exposure in international workforce collaboration and cross-cultural programs.

Contribute to an institution known for operational excellence and Japanese partnership success.

Key Selling Points

• Lead end-to-end operational management for language and vocational training programs.
• Liaise directly with Japanese partners and government institutions.
• Ensure compliance and quality assurance under Japan–Indonesia trainee systems.

About MatchaTalent

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