Operation and Product Manager (Restaurant/FNB)

PT. NCS CONSULTANT INDONESIA; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading restaurant business in Jakarta is looking for an experienced Operation and Product Manager. The ideal candidate will oversee operations, ensure sales targets are met, manage costs, and train staff. Experience in noodle restaurant chains is a plus.

Qualifications

• Experience as a Restaurant Manager.
• Experience in training and development roles.
• Experience in noodle restaurant chains is a plus.

Responsibilities

• Meet annual sales and operation targets.
• Implement cost management strategies.
• Supervise safety and security measures.
• Develop store products and SOP documentation.
• Oversee staff training activities.

Skills

Leadership

Cost Management

Staff Training

Product Development

Customer Service

Job description

Operation and Product Manager (Restaurant/FNB)

We are seeking an experienced Operation Manager and Product Manager to join our growing restaurant business based in Pluit, North Jakarta. We are looking for a Restaurant Manager who can lead operations, inspire teams, develop store product HPP, and be responsible for store staff training and related work directions.

Job Description for Operation Manager and Product Training Manager:

1. Achievement of sales and operation targets: Meet the annual plan of headquarters operation KPIs, implement annual, quarterly, and monthly work plans, and ensure targets are achieved.
2. Cost management: Implement set cost targets in line with headquarters KPIs, including managing material losses, miscellaneous costs, and controlling labor costs within budget.
3. Safety and security: Supervise and manage internal control security, revenue and fund security, food safety, and fire and robbery prevention in stores under your jurisdiction.
4. Store product development: Responsible for developing store products and SOP documentation.
5. Staff training: Oversee store staff training and development activities.
6. Product HPP and recipe management: Develop store product HPP and manage related recipe ingredients.
7. Product update roadmap: Produce and maintain the product update roadmap.

Experience in product development and training for noodle restaurant chains such as Wizzmie, Solaria, Gacoan Noodles, etc., will be a plus.

Additional questions:

• What is your expected monthly basic salary?
• Which of the following qualifications do you possess?
• How many years of experience do you have as a restaurant manager?
• How many years of experience do you have in a training & development role?
• Do you have customer service experience?
• What notice period are you required to give your current employer?
• Are you available to work outside your usual hours when required (e.g., weekends, evenings, public holidays)?
• How many years of experience do you have as a Restaurant Operations Manager?