Onboard IT & Systems Support Lead

Alpha Magsaysay; Indonesia; On-site; IDR 709,849,000 - 1,135,759,000; Full time

Job summary

PT Alpha Magsaysay International seeks an Assistant Systems Manager to support the Systems Manager in maintaining all IT systems and equipment onboard the vessel, including hardware, cabling, networks and software. You will provide IT support to all onboard departments, deliver user training, and help implement procedural activities to raise guest satisfaction and operational efficiency.

This role requires a customer‑facing mindset and the ability to create a friendly, guest‑oriented service

Qualifications

• Experience in onboard IT support and systems management is required.
• Strong knowledge of networks, cabling, and hardware maintenance.
• Ability to train users and support procedural activities on vessels.

Responsibilities

• Maintain all IT systems and equipment onboard the vessel, including hardware, cabling, networks and software.
• Provide general IT support to all onboard departments and assist with technical issue resolution.
• Deliver user training to enhance guest and crew IT skills and service delivery.
• Promote a friendly, guest‑oriented service culture to boost guest satisfaction.

Skills

IT systems management

Network administration

Hardware maintenance

User training

Guest service

Education

Bachelor's degree in Information Technology

Tools

Windows Server

Linux

Cisco IOS

VMware

Job description

PT Alpha Magsaysay International seeks an Assistant Systems Manager to support the Systems Manager in maintaining all IT systems and equipment onboard the vessel, including hardware, cabling, networks and software. You will provide IT support to all onboard departments, deliver user training, and help implement procedural activities to raise guest satisfaction and operational efficiency.

This role requires a customer‑facing mindset and the ability to create a friendly, guest‑oriented service