Omni Specialist, Account Management

Rocket Lab; Denpasar; On-site; IDR 30.000 - 60.000; Full time

Job summary

An innovative company is seeking a dynamic professional to join their team in Bali. This role focuses on developing strategies to retain and upsell products while fostering strong relationships with merchants. You will design impactful campaigns and analyze performance metrics to drive business growth. The company values collaboration and inclusivity, offering a supportive environment where your contributions can make a significant impact. If you're passionate about the F&B industry and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

GrabFlex Benefits Package

Parental Leave

Birthday Leave

Volunteering Leave

Grabber Assistance Programme

Qualifications

• 3+ years in sales or business development, managing partnerships.
• Ability to thrive in a dynamic environment and manage multiple tasks.

Responsibilities

• Develop strategies for retention and upselling Grab products.
• Foster relationships with merchants and ensure partner growth.
• Design impactful campaigns relevant to market conditions.

Skills

Sales Experience

Business Development

Account Management

Partnership Management

Communication Skills

Collaboration

Proficiency in English

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From delivering your favorite meals to managing finances and getting around town hassle-free, we support you with everything. At Grab, purpose brings us joy and habits build excellence, harnessing Technology and AI to drive Southeast Asia forward by economically empowering everyone with heart, hunger, honour, and humility.

Job Description

The Critical Tasks You Will Perform

• Report to the Omni Manager Bali.
• Develop strategies for retention and upselling Grab products.
• Foster relationships with merchants through listening and regular communication to address their needs and feedback.
• Design impactful campaigns relevant to current trends and market conditions.
• Ensure partner growth, analyze ROI and indicators to boost business, and cultivate customer loyalty.
• Maintain service and quality standards through collaboration with partners and teams, supporting team development for performance.

Qualifications

Essential Skills Needed

• At least 3 years of experience in sales, business development, or account management, with ability to manage partnerships and increase revenue.
• Ability to manage multiple responsibilities and thrive in a dynamic environment.
• Proficiency in English is advantageous.
• Interest in the F&B industry, comfortable using a laptop and internet.
• Encourages collaboration and inclusivity.

Additional Information

Life at Grab

We prioritize your well-being with benefits such as:

• Term Life Insurance and comprehensive Medical Insurance.
• GrabFlex benefits package tailored to your needs.
• Celebrations and leave options like Parental and Birthday leave, plus LASA volunteering leave.
• Confidential Grabber Assistance Programme for support through life's challenges.

Our Commitment

We are dedicated to creating an inclusive, equitable workplace that supports diverse growth. As an equal opportunity employer, we consider all candidates fairly, regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, disabilities, or other attributes that make them unique.