Officer Service Relationship

HSBC; Daerah Khusus Ibukota Jakarta; On-site; USD 6.000 - 8.000; Full time

Job summary

HSBC recherche un Officer Service Relationship à Jakarta pour renforcer ses services bancaires et d'investissement. Ce rôle exige d'excellentes compétences interpersonnelles, un engagement envers l'intégrité et au moins deux ans d'expérience dans le secteur. Rejoignez une entreprise qui valorise le développement professionnel et l'inclusion.

Qualifications

• Citoyen indonésien uniquement.
• Minimum 2 ans d'expérience dans le secteur bancaire.
• Être titulaire d'un diplôme de baccalauréat.

Responsibilities

• Établir des relations avec les clients en assurant un service extraordinaire.
• Assister le Responsable de Clientèle dans les transactions et le suivi des demandes.
• Promouvoir les ventes croisées auprès des clients.

Skills

Intégrité

Compétences interpersonnelles

Service à la clientèle

Communication

Connaissances de base en banque et investissement

Education

Baccalauréat

Job description

Some careers shine brighter than others.

If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wealth and Personal Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Wealth and Personal Banking, Insurance, and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an experienced professional to join this team in the role of Officer Service Relationship

Qualifications

Responsibilities:

In this role, you will be responsible to build relationship with customer with high integrity and good interpersonal skill, provide extraordinary service and follow the guideline and procedure, support RM in terms of execute and monitoring all transaction, follow up and fast response all queries from customer and RM/sales role, proactive and having initiative to support business such as cross selling to customer

To be successful in this role, you should meet the following requirements:

• Indonesia Citizen only
• Has minimum 2 years working in Banking and servicing customer.
• Hold a minimum of Bachelor's Degree
• High integrity, good communication and interpersonal skills
• Have basic knowledge of Banking and Investment

You'll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment

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