Office Administrator

FIRSTLINE EMPLOYMENT; Kota Malang ꦠꦸꦛꦩꦭꦁ; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company is looking for an MDW Administrator in Malang, responsible for coordinating candidate applications, managing administrative tasks, and ensuring effective communication with candidates and internal staff. This remote role requires excellent communication skills in both English and Bahasa Indonesia, attention to detail, and proficiency in digital collaboration tools.

Qualifications

• Based in Malang - Surabaya with stable internet connectivity.
• Good written and verbal communication skills in English and Bahasa Indonesia.
• Prior experience in recruitment, HR, or customer support is an advantage.

Responsibilities

• Conduct initial screening interviews with MDW candidates.
• Maintain a structured database of MDW profiles.
• Communicate updates with Singapore-based staff on application progress.

Skills

Attention to Detail

Communication Skills

Data Management

Tools

Zoom

Microsoft Teams

WhatsApp

Google Workspace

Job description

Position: MDW Administrator (Remote – Based in Malang, Surabaya)

Working Hours: 10:00 AM – 6:00 PM (SG time), with flexibility for after-hours interviews

Reporting To: Operations Lead, FIRSTLINE Employment

Job Responsibilities:

Candidate Coordination – Conduct initial screening interviews with MDW candidates via WhatsApp, Zoom, or Teams – Guide candidates through the application and biodata form submission process – Verify accuracy and completeness of candidate biodata and supporting documents

Administrative Support – Maintain a structured and updated database of MDW profiles – Ensure all digital records are kept in compliance with privacy and data handling standards – Prepare and submit documentation to relevant agencies as needed

Communication & Support – Communicate professionally in English and Bahasa Indonesia with candidates – Provide basic guidance and answer queries from applicants regarding the placement process – Offer timely updates to Singapore-based staff on application progress or red flags

Workflow & Platform Assistance – Assist in uploading biodata onto Matchmaid and other internal platforms – Flag inconsistencies or potential quality concerns with submitted profiles – Suggest operational improvements for smoother cross-border collaboration

Key Requirements:

Based in Malang - Surabaya, with stable internet connectivity

Proficient in using Zoom, Microsoft Teams, WhatsApp, and Google Workspace

Strong attention to detail and ability to work independently

Good written and verbal communication skills in English and Bahasa Indonesia

Prior experience in recruitment, HR, or customer support is an advantage

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Office Administrator? Which of the following languages are you fluent in? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with? Are you available to travel for this role when required? Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Office Administrator