Ocean Freight Customs Operations Specialist Supervisor

DHL Germany; Tangerang; On-site; USD 15.000 - 25.000; Full time

Job summary

A leading logistics company seeks a Customs Operation Specialist in Tangerang, Indonesia. The role involves supervising customs operations, ensuring compliance with regulations, and effectively managing customer relationships. Ideal candidates will hold a relevant Bachelor's degree, have at least 5 years of experience, and be proficient in English. Interested applicants should submit their resumes in English.

Qualifications

• Minimum 5 years of relevant work experience.
• Clean criminal record and adherence to ethical standards.

Responsibilities

• Supervise job duties of Customs Operation Specialist.
• Coordinate and monitor Custom Clearance activities.
• Ensure compliance with customs regulations and procedures.

Skills

Proficiency in English

Computer literacy

Technical competencies

Education

Bachelor's degree in relevant field

Master's degree

Job description

Job Objectives

• Supervise job duties of Customs Operation Specialist

Job Duties

• Coordinate and monitor Custom Clearance day to day activities
• Maintain contact / correspondence with consignee for incomplete / missing documents
• Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews

• Define HS number
• Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
• Responsible for cargo clearance status
• Ensure to maintain for delivery goods in coordination with Customer Service
• Inform the customs clearance progress/status, special requirements to consignee if any
• Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
• Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility

• Monitoring for collecting documents from third party
• Maintain relationship with customer
• Leading daily morning briefing
• Monitoring timestamp on Cargowise1
• Inform and socialize regulation related customs clearance
• Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs

Job Requirements

• Bachelor's degree in the relevant field, Master's degree is an advantage
• Minimum 5 years of relevant work experience
• Proficiency in English, both in writing and speaking
• Has adequate computer literacy and proficiency
• Has all technical competencies and skills required for the position
• Clean criminal record and adherence to ethical standards

*Note - Kindly share your updated resume in English