Ocean Freight Customs Operations Specialist Supervisor

PT DHL Global Forwarding Indonesia; Jawa Barat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading logistics provider in Indonesia is seeking an Ocean Freight Customs Operations Specialist Supervisor to oversee customs operations and ensure efficient processing of shipments. The role requires a Bachelor's degree and at least 5 years of experience. Proficiency in English and strong technical skills are essential. This position offers a dynamic work environment in the logistics sector.

Qualifications

• Minimum 5 years of relevant work experience.
• Clean criminal record and adherence to ethical standards.

Responsibilities

• Supervise job duties of Customs Operation Specialist.
• Coordinate and monitor Custom Clearance day to day activities.
• Inform customs clearance progress/status to consignee.

Skills

Proficiency in English

Computer literacy

Technical competencies

Education

Bachelor's degree in relevant field

Master's degree

Job description

Ocean Freight Customs Operations Specialist Supervisor

• Supervise job duties of Customs Operation Specialist

Job Duties

• Coordinate and monitor Custom Clearance day to day activities
• Maintain contact / correspondence with consignee for incomplete / missing documents
• Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews
• Define HS number
• Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
• Responsible for cargo clearance status
• Ensure to maintain for delivery goods in coordination with Customer Service
• Inform the customs clearance progress/status, special requirements to consignee if any
• Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
• Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility
• Monitoring for collecting documents from third party
• Maintain relationship with customer
• Leading daily morning briefing
• Monitoring timestamp on Cargowise1
• Inform and socialize regulation related customs clearance
• Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs

Job Requirements

• Bachelor's degree in the relevant field, Master's degree is an advantage
• Minimum 5 years of relevant work experience
• Proficiency in English, both in writing and speaking
• Has adequate computer literacy and proficiency
• Has all technical competencies and skills required for the position
• Clean criminal record and adherence to ethical standards

Job Objectives

• Supervise job duties of Customs Operation Specialist

Job Duties

• Coordinate and monitor Custom Clearance day to day activities
• Maintain contact / correspondence with consignee for incomplete / missing documents
• Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews

• Define HS number
• Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
• Responsible for cargo clearance status
• Ensure to maintain for delivery goods in coordination with Customer Service
• Inform the customs clearance progress/status, special requirements to consignee if any
• Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
• Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility

• Monitoring for collecting documents from third party
• Maintain relationship with customer
• Leading daily morning briefing
• Monitoring timestamp on Cargowise1
• Inform and socialize regulation related customs clearance
• Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs

Job Requirements

• Bachelor's degree in the relevant field, Master's degree is an advantage
• Minimum 5 years of relevant work experience
• Proficiency in English, both in writing and speaking
• Has adequate computer literacy and proficiency
• Has all technical competencies and skills required for the position
• Clean criminal record and adherence to ethical standards

*Note - Kindly share your updated resume in English

Manufacturing, Transport & Logistics 101-1,000 employees

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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