Night Auditor/Night Receptionist (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Semarang; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a Night Auditor who excels in guest relations and has strong sociability skills. This role involves welcoming guests, managing arrivals and departures, and ensuring the quality of services while adhering to health and safety regulations. The position offers a unique opportunity to engage with an international clientele and collaborate with various departments. If you are multilingual, attentive, and ready to make a difference in a vibrant resort environment, this is the perfect opportunity for you!

Qualifications

• Sociable and able to connect with guests to build trust.
• Multilingual with the ability to communicate with international guests.

Responsibilities

• Welcome guests and provide personalized customer relations.
• Manage check-in/check-out and ensure reception accounts are accurate.
• Guarantee quality of services and compliance with health and safety rules.

Skills

Sociability

Multilingualism

Attention to detail

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Be responsible for welcoming guests, providing information and personalising customer relations.
• Manage arrivals and departures (check-in and check-out), telephone switchboard, postal duties, check supplies and restock first aid kits.
• Ensure the reception accounts: collections and other accounting operations, cash closings and archiving, monitoring of guarantees and deposits, management of outstanding payments and parking and transfer invoices.
• Be the security guarantor and take all the necessary decisions in the event of an emergency (fire procedure, etc.).
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering).
• Develop internal sales and ensure the invoicing for stays or local sales.
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets.

In becoming a G.O Night Auditor, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.