Night Auditor/Night Receptionist (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Medan; On-site; USD 30,000 - 60,000; Full time

Job summary

Join a vibrant and dynamic team at a renowned resort where you will play a key role in guest relations as a Night Auditor. This exciting position involves welcoming guests, managing arrivals and departures, and ensuring the highest quality of service. You'll collaborate with various departments to maintain the resort's assets and uphold health and safety standards. With opportunities to showcase your talents and engage in various activities, this role promises a rewarding experience in a friendly and inclusive environment. If you're sociable, attentive, and ready for an adventure, this is the perfect opportunity for you!

Qualifications

• Ability to connect and build trust with guests.
• Multilingual skills to interact with international guests.

Responsibilities

• Welcome guests and personalize customer relations.
• Manage check-in/check-out and reception accounts.
• Ensure compliance with health and safety rules.

Skills

Sociability

Multilingualism

Customer Service

Attention to Detail

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.
  
  

You will

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, postal duties, check supplies and restock first aid kits
• Ensure the reception accounts: collections and other accounting operations, cash closings and archiving, monitoring of guarantees and deposits, management of outstanding payments and parking and transfer invoices
• Be the security guarantor and take all the necessary decisions in the event of an emergency (fire procedure, etc.)
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering)
• Develop internal sales and ensure the invoicing for stays or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets
  
  

In becoming a G.O Night Auditor, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.