Network Operations Technician

PT CBRE Consultancy Services; Cikarang; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

CBRE is seeking an on-site Network Operations professional to support data center networks, incidents, and maintenance across multiple facilities in the region. The role involves collaboration with vendors and internal teams to ensure high availability and adherence to standards.

The ideal candidate will troubleshoot diverse network issues, participate in change management, and support project planning and reporting activities.

Responsibilities

• Provide onsite support for network incidents, maintenance activities, and emergency response situations.
• Travel between Data Centers to oversee operational activities, projects, and vendor works.
• Troubleshoot network, connectivity, hardware, and optical fiber issues to minimize service disruptions.
• Support network change management activities, including switch upgrades, testing, and implementation.
• Coordinate with network engineers to diagnose faults, execute recovery actions, and maintain service availability.
• Supervise vendors during telecommunications deployments, ISP commissioning, fiber installations, and network projects.
• Monitor project schedules, risks, milestones, and vendor performance, ensuring work is completed according to scope and standards.
• Conduct network infrastructure inspections and validate compliance with operational and technical requirements.
• Oversee activities within critical network environments and live data halls.
• Support site surveys, project planning, documentation, and reporting requirements.
• Ensure compliance with network SOPs, MOPs, safety standards, and client operational procedures.
• Support network decommissioning activities and ensure safe execution of work.
• Collaborate with clients, internal stakeholders, vendors, and cross-functional teams to support operational and project objectives.
• Prepare and maintain accurate incident, maintenance, and project status reports.

Job description

Data Centers, Digital & Technology/Information Technology

• Provide onsite support for network incidents, maintenance activities, and emergency response situations.
• Travel between Data Centers to oversee operational activities, projects, and vendor works.
• Troubleshoot network, connectivity, hardware, and optical fiber issues to minimize service disruptions.
• Support network change management activities, including switch upgrades, testing, and implementation.
• Coordinate with network engineers to diagnose faults, execute recovery actions, and maintain service availability.
• Supervise vendors during telecommunications deployments, ISP commissioning, fiber installations, and network projects.
• Monitor project schedules, risks, milestones, and vendor performance, ensuring work is completed according to scope and standards.
• Conduct network infrastructure inspections and validate compliance with operational and technical requirements.
• Oversee activities within critical network environments and live data halls.
• Support site surveys, project planning, documentation, and reporting requirements.
• Ensure compliance with network SOPs, MOPs, safety standards, and client operational procedures.
• Support network decommissioning activities and ensure safe execution of work.
• Collaborate with clients, internal stakeholders, vendors, and cross-functional teams to support operational and project objectives.
• Prepare and maintain accurate incident, maintenance, and project status reports.

Commercial & Industrial Property Management 51-100 employees

Our 25,000 CBRE facilities management professionals and 13,000+ engineering and technical professionals help enhance your workplace environment and improve staff efficiencies by providing global consistency of service, combined with locally tailored, customizable solutions. We also provide self-performance of technical services in more countries than any other provider, helping ensure your office runs as smoothly as possible-regardless of location.

Our 25,000 CBRE facilities management professionals and 13,000+ engineering and technical professionals help enhance your workplace environment and improve staff efficiencies by providing global consistency of service, combined with locally tailored, customizable solutions. We also provide self-performance of technical services in more countries than any other provider, helping ensure your office runs as smoothly as possible-regardless of location.