Network Engineer - IT Solution Provider (Surabaya)

RGF HR Agent Hong Kong Limited; Surabaya ꦱꦸꦫꦧꦪ; On-site; USD 12.000 - 18.000; Full time

Job summary

A leading company is seeking a skilled Technical Support professional to maintain and troubleshoot server issues and manage assigned technical projects. The ideal candidate will have at least 2 years of experience and relevant certifications (CCNA, CCNP). This role requires a proactive approach in diagnosing and resolving technical problems, ensuring the company's systems are fully operational.

Qualifications

• Min. 2 years of technical support experience.
• Diagnose and resolve technical hardware and software issues.
• Experience in Database Technologies (SQL) and Web Technologies (HTML, JavaScript, CSS).

Responsibilities

• Support & service customer server.
• Diagnose and resolve system, hardware, software issues.
• Maintain and troubleshoot server problems.

Skills

Troubleshooting

Technical Support

Database Technologies

Web Technology

Education

CCNA Certificate

CCNP Certificate

Job description

Posted 2019/05/08

Job Description

Job Description
Responsibilities
- Support & service customer server
- Provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure.
- Maintaining software applications, operating systems and regular maintenance.
- Managing assigned projects and program components to deliver services in accordance with established objectives
- Implement new hardware, system and software
- Maintain and troubleshoot server problems
- Report to Supervisor

Requirements
- Min. 2 years working experience of Technical Support in similar position
- Diagnose and resolve technical hardware and software issues
- CCNA, CCNP certificate
- Demonstrate experience in one or more of the following additional areas: Database Technologies (SQL, Web Technology (HTML, JavaScript, CSS, XML, PHP); Email Deliverability; CRMs (Salesforces, Microsoft Dynamics CRM)