NCC Operator

Balance Innovations; Jakarta Pusat; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Brink’s Indonesia saat ini membuka posisi untuk mengelola operasional cash management secara nasional secara real-time. Peran ini berfungsi sebagai pusat kendali utama atas aliran kas, mencakup cash in, cash out, dan distribusi sesuai SOP.

Kandidat akan memantau status cabang, vendor, dan unit terkait, serta menangani eskalasi insiden kritikal secara cepat. Posisi ini menuntut koordinasi cepat dengan tim regional dan pihak eksternal, serta kemampuan memberikan instruksi korektif saat gangguan

Responsibilities

• Mengendalikan dan memonitor operasional cash management secara nasional secara real-time.
• Menjadi pusat kontrol utama untuk seluruh aktivitas cash flow.
• Memastikan seluruh proses cash in, cash out, dan distribusi berjalan sesuai SOP.
• Monitoring status operasional cabang, vendor, dan unit terkait.
• Menangani eskalasi insiden kritikal (system issue, cash shortage, delay, fraud risk).
• Koordinasi cepat dengan tim regional, operasional, dan pihak eksternal.
• Memberikan instruksi tindakan korektif secara langsung saat terjadi gangguan.
• Memastikan SLA operasional dan layanan tetap terpenuhi di seluruh area.
• Membuat laporan kondisi operasional harian, insiden, dan performa nasional.
• Mengontrol kepatuhan SOP dan standar keamanan cash management.
• Mendukung pengambilan keputusan cepat untuk stabilitas operasional nasional.

Job description

Mengendalikan dan memonitor operasional cash management secara nasional secara real-time Menjadi pusat kontrol utama (command center) untuk seluruh aktivitas cash flow Memastikan seluruh proses cash in, cash out, dan distribusi berjalan sesuai SOP Monitoring status operasional cabang, vendor, dan unit terkait Menangani eskalasi insiden kritikal (system issue, cash shortage, delay, fraud risk) Koordinasi cepat dengan tim regional, operasional, dan pihak eksternal Memberikan instruksi tindakan korektif secara langsung saat terjadi gangguan Memastikan SLA operasional dan layanan tetap terpenuhi di seluruh area Melakukan tracking dan analisa real-time terhadap risiko operasional cash Membuat laporan kondisi operasional harian, insiden, dan performa nasional Mengontrol kepatuhan SOP dan standar keamanan cash management Mendukung pengambilan keputusan cepat untuk stabilitas operasional nasional.

Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.