Motorcycle Workshop Service Manager Bali

BaliMarket; Denpasar; On-site; IDR 30,467,000 - 36,493,000; Full time

Benefits offered by this job

Basic Salary: Rp 3.000.000 / month

Performance Allowance: Rp 500.000 (PT)

Job summary

PT Leassy Transportasi Indonesia seeks a Service Manager / Workshop Coordinator to oversee fleet condition, service schedules, and spare part stock in Bali. You will lead mechanical teams, perform gate checks, and ensure real-time data accuracy across Trello and Excel.

The role focuses on cost control, SOP compliance, and customer issue resolution. The position requires at least one year in workshop management, strong technical knowledge of motorcycles, and a disciplined, detail‑oriented

Qualifications

• Minimum 1 year experience in workshop management or automotive operations.
• In-depth technical understanding of motorcycle engines and electrical systems.
• Strong leadership and ability to manage a mechanic team.
• Proficient in Trello, Excel, and digital admin systems.

Responsibilities

• Lead daily morning briefing and structure mechanic tasks in writing.
• Control operational quality through gate inspections before motorcycles leave.
• Record service data, parts replacements, and costs in real-time across systems.
• Supervise stock control to prevent discrepancies between system and shelf.
• Handle customer complaints with escalation and investigation.
• Perform daily closing and data validation before end of shift.
• Prepare weekly reports and KPIs on motorcycles ready, costs, and analysis.

Skills

Workshop management

Attention to detail

Leadership

Data-driven

Tools

Trello

Microsoft Excel

Company SOP systems

Job description

PT Leassy Transportasi Indonesia is opening a job vacancy for the position of Service Manager / Workshop Coordinator who is disciplined, detail-oriented, and responsible for placement in the Bali area. The Service Manager is fully responsible for fleet condition, service schedules, damage recording, workshop cost control, and sparepart stock management in accordance with the company's Standard Operating Procedures (SOP).

Main Responsibilities:

• Lead the daily morning briefing, ensuring the division of mechanic tasks is structured in writing (one motorcycle, one person in charge) with priority: Delivery, Airport pick up, Keys left behind, Complaint service, and Routine service.
• Control operational quality through Gate Eligibility inspections (physical check of at least 6 points, battery voltage measurement using an Avometer, and unit handover) before motorcycles go out.
• Ensure all service data, sparepart replacements, and costs are recorded accurately in real-time and synchronized in Trello, Leassy Pro, and Excel (3-System Validation).
• Supervise sparepart and consumable stock control periodically to avoid discrepancies between system records and physical stock on the shelf.
• Handle customer complaints with escalation and in-depth investigation so that problems do not recur continuously.
• Perform daily closing and cross-system data validation 30 minutes before working hours end.
• Prepare weekly reports and KPIs regarding the number of motorcycles ready for rent, workshop costs, and technical problem analysis to be reported to the owner.

Required Qualifications:

• Minimum 1 year experience in workshop management or automotive operations.
• In-depth technical understanding of motorcycle engines, physical checks, and vehicle electrical systems.
• High attention to detail and accustomed to digital administration (Trello, Microsoft Excel, and company operational systems).
• Strong leadership, honesty, and able to direct and discipline the mechanic team.
• Able to work under high operational pressure and oriented toward data orderliness.
• Domiciled in Bali and willing to join as soon as possible.

Salary & Benefits:

• Basic Salary: Rp 3.000.000 / month
• Performance Allowance: Rp 500.000 (Probation Period) / Rp 1.000.000 (After Permanent Employee)
• Workshop operational working hours: 08.00 – 17.00 WITA (with adjustment if there is a need to handle external customers)