Mobility Marketplace Manager

Rocket Lab; Daerah Khusus Ibukota Jakarta; On-site; USD 30.000 - 50.000; Full time

Job summary

A leading company is seeking a Marketplace Manager for its transport business in Jakarta. The role involves managing data-driven strategies, enhancing marketplace efficiency, and collaborating with teams to drive growth and improve customer experiences. Ideal candidates have strong analytics and project management skills, along with extensive experience in data tools.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

GrabFlex benefits package

Parental and Birthday leave

Love-all-Serve-all (LASA) volunteering leave

Grabber Assistance Programme

FlexWork arrangements

Qualifications

• At least 6 years in Analytics, Business Intelligence, or Data Science.
• Excellent analytical skills and ability to interpret complex data.
• Strong project management and problem-solving skills.

Responsibilities

• Ensure efficient operation of Mobility Marketplace.
• Craft pricing strategies to improve reliability cost-effectively.
• Own programs from data analysis to execution and monitoring.

Skills

Analytics

Business Intelligence

Data Science

Project Management

Problem Solving

Data Visualization

Tools

SQL

Python

PowerBI

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Group Marketplace team manages Grab's marketplaces across Southeast Asia. The team generates business insights and proposes data-driven strategic plans to grow the business across both transport and deliveries. The team owns the pricing strategy, driver supply strategy, and marketplace policies to ensure that the marketplace runs as smoothly as possible.

Get to Know the Role

As a Marketplace Manager for Grab's transport business in Indonesia, you will use data-driven insights to create a sustainable, reliable, and efficient marketplace. We often work with large datasets, deriving insights to create and drive actionable solutions. You will collaborate with different teams, including Product and Country Operations, to ensure that the solutions we run are grounded on actual consumer insights. You will report to Mobility Marketplace Senior Manager and based onsite in Grab Jakarta office.

The Critical Tasks You Will Perform

• Your main responsibility is to ensure that our Mobility Marketplace operates as efficiently as possible - making sure that all customers are served with world-class experience 100% of the time at the lowest cost possible.
• You will craft pricing strategies to identify which trips to over or under incentivise with the main objective of improving our reliability in the most cost-effective way possible
• You will be responsible for co-creating programs and policies to shape driver behavior to improve our overall reliability
• You will own programs end-to-end, all the way from data crunching and insights generation up until program execution and performance monitoring.
• You will analyze metrics to pinpoint areas for improvement and implement necessary changes.

Qualifications

What Essential Skills You Will Need

• At least 6 years in Analytics, Business Intelligence, or Data Science role with hands on experience in using SQL/Python for data queries/analysis.
• Excellent analytical skills with the ability to interpret complex data and translate insights into actionable strategies. Foundation in statistics and practical experience with controlled experiments in the industry.
• Strong project management skills with a track record of both data analysis and successfully launching and running programs
• Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic, and cross functional environment
• Proficiency in data visualization tools like PowerBI

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.