Merchant Partnership Specialist

Job Description:

• Handle the acquisition for QR Offline Partnership with the key focus to increase the traffic and make an impact for Indonesia Cashless Society movement
• Execute and maintaining merchant partnership strategies to achieve targets for new onboardedmerchant
• Drive new agreement acquisitions and amendments while ensuring compliance with regulatory requirements.
• Facilitate transactions for new key accounts (KA) and independent software vendors (IsV) to increasetotal processing value (TPV).
• Conduct QR satisfaction surveys and analyse feedback to improve merchant experience.
• Drive activation and engagement of IsV stores while acquiring new KA stores.
• Monitor and optimize customer satisfaction scores (CSAT) for KA, ISV, and Know Your Business (KYB)
  processes.
  

Job Requirements:

• Bachelor's degree in Business Administration, Finance, Marketing, or related field
• 2-3 years of experience in merchant partnerships, business development, or related roles within theFinTech industry
• Proven track record of achieving KPls related to merchant acquisition, transaction volume, andrevenue growth
• Strong understanding of e-wallet ecosystems, payment processing, and merchant services
• Excellent negotiation, communication, and relationship management skills
• Analytical mindset with the ability to interpret data and drive insights to optimize performance
• Self-motivated team player with a proactive approach to problem-solving
  
• FamiliaritywithregulatoryrequirementsandcompliancestandardsintheIndonesianFinTechsector
• Proficiency in Microsoft Office suite and CRM software
• Fluency in Bahasa Indonesia and English