Marketing & Communications Manager

Esri Indonesia; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Esri Indonesia is seeking a Marketing & Communications Manager to plan and deliver integrated go-to-market campaigns across channels. You will partner with Sales, Customer Success, Delivery, and Brand teams to drive demand, growth, and customer engagement in local markets.

You will act as the primary marketing contact for the Indonesian business, ensuring activity aligns with organizational priorities, measures ROMI, and strengthens customer advocacy and market visibility.

Qualifications

• Degree in business, marketing, or communications.
• 5+ years as a marketing manager in B2B settings.
• Proven track record across multiple channels with KPIs.
• Data-driven with campaign measurement experience.
• Cross-functional program development and agency collaboration.
• Experience leading cross-functional marketing and sales initiatives.
• Strong English written and spoken communication.
• Values aligned with Esri Indonesia.

Responsibilities

• Plan and deliver integrated go-to-market marketing campaigns.
• Collaborate with Sales, Customer Success, Delivery, and Brand teams.
• Align activity with priority sectors, customer needs and growth.
• Establish ROMI reporting frameworks and transparency.
• Enhance digital presence and market visibility across channels.

Skills

Marketing management

B2B marketing

Campaign measurement

Cross-functional collaboration

Sales alignment

Digital marketing

Data-driven decision making

Education

Bachelor's degree in business/marketing/communications

Tools

Marketing analytics tools

Job description

We deliver the best GIS solutions in the world, with the brightest minds on the map.

What are the issues that matter most to you? Climate change, national security, disaster response?

At Esri Indonesia you will work with people at the forefront of these issues, connect them with the best tech andsolutionsand get an inside look into the real-world challenges that shape our future.

We turn problems into opportunities, and that takes two things:

• The most powerful GIS technology and solutions.
• Driven, talented, and passionately curious people.

Here we connect them, andthat’show we achieve incredible things for communities, economies, and for your career.

About the Role

As Marketing& Communications Manager, you’ll plan and deliver integrated go-to-market marketing campaigns and programs for Esri Indonesia. You’ll develop and execute activity across channels to support priority sectors, customer needs and business growth objectives.

Working closely with Sales, Customer Success, Delivery, Digital & Operations, Integrated Communications, Brand & Partner teams, the Indonesian Country Manager and external agency partners, you’ll ensure marketing activity is locally relevant, commercially focused, well executed and measurable.

You will act as the primary marketing contact for the Indonesian business, aligning local activity with organisational priorities and contributing to market awareness, pipeline generation, customer advocacy and business growth. You’ll also support Customer Success‑led engagement and advocacy initiatives that showcase customer outcomes, strengthen relationships and create growth opportunities across the existing customer base.

Major responsibilities:

• Campaign and go-to-market (GTM) execution:Develop and deliver integrated B2B marketing campaigns and programs focused on demand generation, brand awareness, and customer engagement.
• Sales alignment & pipeline growth:Align marketing activities with sales teams to support pipeline growth and business objectives.
• Data-driven decision making & reporting:Establish reporting frameworks to measure ROMI and ensure transparency in marketing performance evaluation.
• Digital presence and market visibility: Optimise website, search, social media and customer journey performance, while promoting relevant content, customer success stories and thought leadership aligned with business priorities.
• Collaboration & market engagement:Develop strong relationships across teams, including internal teams, industry partners, and agencies. Work with internal and external stakeholders to amplify marketing impact across markets.

About you

You’re a commercially minded, hands‑on marketer who can turn business priorities into focused campaigns and measurable results. Collaborative, adaptable and confident working across teams, you bring strong judgement, clear communication and the ability to keep multiple priorities moving.

• Degree in business, marketing, or communications.
• 5+ years of experience as a marketing manager, ideally in a B2B environment, partnering with sales, client success and customer solutions teams to deliver business and marketing goals.
• Proven track record of managing and executing strategic programs across multiple channels, involving many stakeholders, and defined KPIs.
• Data-driven and experience with campaign measurement.
• Cross-functional program development experience.
• Experience with marketing agencies and stakeholders.
• Enjoy leading/working across cross-functional marketing and sales initiatives, as well as driving forward marketing plans.
• Strong English written and oral communication skills.
• Attitude and behaviour align with Esri Indonesia’s core values.

Discover how our values shape our impact, your journey begins with one click here: Our people