Marketing Analyst

UPS; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

UPS tại Indonesia tuyển dụng Chuyên viên Phân tích dữ liệu Marketing cho thị trường Indonesia. Bạn sẽ phát triển dashboard, phân tích dữ liệu khách hàng và hiệu quả chiến dịch để hỗ trợ quyết định của quản lý và hiệu suất kinh doanh.

Bạn sẽ làm việc với các bộ phận Marketing, Bán hàng, Tài chính và CNTT, xây dựng mô hình phân tích, segmentation khách hàng và báo cáo định kỳ hàng tháng/quý.

Qualifications

• Bachelor’s degree in data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related field.
• Experience in logistics, transportation, e-commerce, or B2B services is an advantage.
• Minimum 2–4 years of experience in data analytics, business intelligence, customer analytics, or marketing analytics.
• Advanced proficiency in Microsoft Excel and Power BI.
• Strong analytical, data visualization, and problem-solving skills.
• Ability to communicate complex findings clearly to non-technical stakeholders.
• Good written and verbal communication skills in English.

Responsibilities

• Collect, clean, validate, and consolidate data from multiple sources.
• Analyze revenue, shipment volume, customer acquisition, retention, churn, and profitability.
• Develop customer segmentation and identify high-value, high-potential, and at-risk customers.
• Build and maintain automated dashboards and recurring performance reports.
• Prepare monthly and quarterly performance reports in presentation format for management and key stakeholders.
• Measure marketing campaign performance, including conversion, revenue contribution, and return on investment.
• Conduct trend, variance, root-cause, forecasting, and scenario analysis in timely.
• Integrate internal business data with market, industry, and competitor information.
• Present analytical findings and recommendations to regional and country stakeholders.
• Collaborate with Marketing, Sales, Finance, Technology, and other cross-functional teams include partners.
• Maintain data accuracy, reporting consistency, and appropriate data confidentiality.

Skills

Analytical thinking

Communication

Problem-solving

Cross-functional collaboration

Education

Bachelor’s degree in data analytics, statistics, economics, computer science, or related field

Tools

Power BI

Excel

Job description

Mô Tả Công Việc

This position performs advanced administrative responsibilities, including preparation and analysis of more complex reports, compilation of information from various sources and handling small scale projects and analysis using various software packages. The incumbent may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This role may deal with confidential material on a regular basis.

Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở các tùy chọn có sẵn ở trên cùng bên phải của trang này.

Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai — những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.

Mô Tả Công Việc

This position performs advanced administrative responsibilities, including preparation and analysis of more complex reports, compilation of information from various sources and handling small scale projects and analysis using various software packages. The incumbent may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This role may deal with confidential material on a regular basis.

Job Summary

The Marketing Data Analyst is responsible for analyzing marketing, customer, and commercial data for the Indonesia market. This role develops dashboards, identifies business trends, and translates complex data into actionable insights to support management decision-making and business performance.

Key Responsibilities

• Collect, clean, validate, and consolidate data from multiple sources.
• Analyze revenue, shipment volume, customer acquisition, retention, churn, and profitability.
• Develop customer segmentation and identify high-value, high-potential, and at-risk customers.
• Build and maintain automated dashboards and recurring performance reports.
• Prepare monthly and quarterly performance reports in presentation format for management and key stakeholders.
• Measure marketing campaign performance, including conversion, revenue contribution, and return on investment.
• Conduct trend, variance, root-cause, forecasting, and scenario analysis in timely.
• Integrate internal business data with market, industry, and competitor information.
• Present analytical findings and recommendations to regional and country stakeholders.
• Collaborate with Marketing, Sales, Finance, Technology, and other cross-functional teams include partners.
• Maintain data accuracy, reporting consistency, and appropriate data confidentiality.

Qualifications

• Bachelor’s degree in data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related field.
• Experience in logistics, transportation, e-commerce, or B2B services is an advantage.
• Minimum 2–4 years of experience in data analytics, business intelligence, customer analytics, or marketing analytics.
• Advanced proficiency in Microsoft Excel and Power BI.
• Strong analytical, data visualization, and problem-solving skills.
• Ability to communicate complex findings clearly to non-technical stakeholders.
• Good written and verbal communication skills in English.

Key Competencies

• Data analysis and visualization
• Business and customer analytics
• Dashboard development
• Forecasting and statistical analysis
• Data accuracy and attention to detail
• Business insight communication
• Cross-functional collaboration

Loại Nhân Viên

Lâu dài

UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.