Market Researcher (Mixed Method)

Bpconsulting; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Bpconsulting is seeking a Market Research/Customer Insight professional in Surabaya to design questionnaires, prepare data, and deliver client-ready reports. This role emphasizes turning data into actionable insights and maintaining strong client relationships.

The candidate should have at least 1 year in a market research or related field, be comfortable with numbers, and proficient with survey tools like SurveyMonkey. Proficiency in Google Sheets/Slides is preferred.

Qualifications

• Minimum 1 year of experience in market research or customer insight.
• Graduates in Business or Statistics are preferred.
• Familiar with mixed methods research.
• Comfortable with data and numbers.
• Experience with survey design tools and scripting (e.g., SurveyMonkey).
• Proficient in Google Sheets and Google Slides.
• Passionate about deriving insights and making recommendations.

Responsibilities

• Build and design questionnaire/discussion guides as needed.
• Data preparation and data processing.
• Develop deck presentations/reports for clients.
• Maintain client relationships for project needs.
• Analyze data and formulate actionable insights for clients.
• Collect and recruit participants for FGD/IDI.
• Moderate IDI/FGD sessions.

Skills

Market research

Data analysis

Questionnaire design

Client management

FGD/IDI moderation

Survey scripting

Google Sheets

Google Slides

Education

Bachelor’s degree in Business/Statistics

Tools

SurveyMonkey

Job description

Responsibilities

1. Build and design questionnaire/discussion guide as needed;
2. Data preparation and data processing;
3. Develop deck presentation/research report to be delivered to clients;
4. Maintain relationship with clients as needed for projects necessity/requirements;
5. Conduct analysis based on acquired data and formulate relevant actionable insight for clients;
6. Collect and recruit participants for FGD/IDI;
7. IDI/FGD Moderating.

Qualifications

• Min 1 Year Experience in Market Research/Customer Insight Role (including but not limited to BHT research, U&A research, and Competitor Analysis) either client side or agency side, or Fresh Graduate with internship experience from Research Agency Company;
• Graduated from Business, Statistics, or related majors is an advantage;
• Familiar with mixed research method;
• Comfortable working with numbers;
• Familiar with survey design tools and have experience in questionnaire scripting within survey program (e.g SurveyMonkey);
• Proficient in Google Sheet & Google Slide;
• Passionate in finding insight from market and creating recommendation based on research findings.