Market Manager (Global Chain)

tiket.com; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading travel and hospitality company seeks a skilled account manager to enhance partnerships with hotels and chains, ensuring competitive pricing and exceptional service. Candidates should have a proven track record in hospitality management, excellent communication, and strong organizational capabilities to drive business success.

Qualifications

• At least 4 years of experience in a relevant field, preferably in travel or hospitality.
• Proficient in Excel, Word, and PowerPoint.
• Strong written and spoken English for professional communication.

Responsibilities

• Acquire new hotel/chain partners and manage accounts.
• Monitor price competitiveness and room inventory availability.
• Fulfill SLA and achieve own KPI targets.

Skills

Data analysis

Interpersonal skills

Communication

Organizational skills

Education

Bachelor’s degree (S1) or Diploma (D3) in hospitality, tourism, business, or related fields

Tools

Excel

Word

PowerPoint

Job description

#LI-MN1

Your main duties in flying with us:

• To acquire new hotel / chain partners, to manage chain / hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with chain partners, review and improve commercial conditions obtained from chain partners that are not limited to getting promo rates and increasing margin.
• To monitor and improve price competitiveness and room inventory availability at all times.
• To support related departments on customer bookings..
• Accountable to fulfil SLA, achieve own KPI target and achieve overall hotel department's target and KPI.
• To review and evaluate chain performances and improve business production to chain partners.
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall chain bookings,
• To support and participate on company's campaign / tactical promotion projects.
• To invite & sign chains on special agreement to improve margin and competitiveness
• To conduct presentations / workshops to chain partners to strengthen overall relationship.

Mandatory belongings that you must prepare:

• At least 4 years of experience in a relevant field, preferably in the travel or hospitality industry.
• Minimum of a Bachelor’s degree (S1) or Diploma (D3) in hospitality, tourism, business, or related fields.
• Familiarity with industry trends and operations, including extranets and channel managers
• Proficient in Excel, Word, and PowerPoint for reports, presentations, and data management.
• Strong written and spoken English for professional communication.
• Ability to analyze data, identify trends, and provide actionable insights.
• Skilled in organizing records, managing tasks, and maintaining workflow efficiency.
• Collaborative and supportive, with strong interpersonal skills to work effectively in a team.