Mansion Engineering Manager

Bvlgari Hotels & Resorts; Provinsi Bali; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

An established industry player seeks a dedicated Facilities Manager to oversee all maintenance operations at a luxury resort. This role involves managing the physical plant, ensuring safety and compliance, and developing budgets for capital projects. The ideal candidate will have a strong background in engineering and maintenance, along with excellent leadership and customer service skills. Join a prestigious team where you can thrive in a dynamic environment, contribute to exceptional guest experiences, and uphold the high standards of a renowned brand. This is an exciting opportunity to make a significant impact in a luxurious setting.

Qualifications

• 4 years experience in engineering and maintenance or related area.
• Technical training in HVAC-R, electrical, or plumbing is essential.

Responsibilities

• Manage maintenance operations ensuring safety and compliance.
• Develop and oversee preventive maintenance plans and budgets.
• Lead emergency response and ensure guest satisfaction.

Skills

HVAC-R technical training

Electrical systems knowledge

Plumbing expertise

Budget management

Preventative maintenance

Customer service skills

Education

High school diploma or GED

2-year degree in Building and Construction or related major

Tools

Maintenance management software

Job description

Job Number 25020365

Job Category Engineering & Facilities

Location Bvlgari Resort Bali, Jalan Goa Lempeh Banjar Dinas Kangin, Uluwatu Bali, Bali, Indonesia, 80364

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary
Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE
Education And Experience

1. High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
2. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES
Managing Engineering Operations and Budgets

1. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
2. Ensures regulatory compliance to facility regulations and safety standards.
3. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
4. Develops specifications and requirements for service contracts and administers such contracts to support building needs.
5. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
6. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
7. Develops a long term plan for preventative maintenance and asset protection and oversees execution of plan.
8. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
9. Ensures fire crew has complete understanding of all procedures, equipment and alarms.
10. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
11. Conducts guest room and common area inspection to ensure guest satisfaction.
12. Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
13. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
14. Selects and orders or purchasing new equipment, supplies, and furnishings.
15. Manages parts and equipment inventory.

Maintaining Property Standards

1. Ensures building and equipment licenses and certifications are current.
2. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service

1. Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
2. Empowers employees to provide excellent customer service.
3. Establishes guidelines so employees understand expectations and parameters.
4. Ensures employees receive on-going training to understand guest expectations.
5. Observes service behaviors of employees and providing feedback to individuals and or managers.
6. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
7. Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
8. Strives to improve service performance.

Conducting Human Resources Activities

1. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
2. Interviews and hiring management and hourly employees with the appropriate skills to meet the business needs of the operation.
3. Ensures employees are treated fairly and equitably.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.