Mandarin-Speaking Marketing & Operations Trainee (Data)

J&T Express; Jakarta Utara; On-site; IDR 89,280,000 - 122,760,000; Full time

Job summary

J&T Express is seeking a data-savvy operational analyst based in Jakarta to conduct market research, monitor SLA and on-time delivery performance, and translate data into actionable process improvements. The role requires fluency in Mandarin and strong Excel/BI skills to support weekly and monthly performance reporting for strategic decision-making.

The ideal candidate will combine analytical rigor with effective communication, delivering insights in a fast-paced logistics environment while

Qualifications

• Minimum Bachelor's degree in Management, Marketing, Logistics, Business, or a related field.
• Fresh graduates welcome; candidates with up to 1–2 years of experience are eligible.
• Fluent in Mandarin, both spoken and written (mandatory).
• Proficient in data analysis using Excel, Google Sheets, or BI tools (Power BI or Looker Studio).
• Strong communication, presentation, and analytical skills.

Responsibilities

• Conduct market research to identify customer needs, trends, and opportunities.
• Monitor and analyze operational performance, including SLA compliance and on-time delivery.
• Analyze data and provide data-driven recommendations for process improvements.
• Prepare weekly and monthly performance reports to support evaluation and decision-making.

Skills

Data analysis

Excel

BI tools

Education

Bachelor’s degree

Tools

Power BI

Looker Studio

Job description

J&T Express is seeking a data-savvy operational analyst based in Jakarta to conduct market research, monitor SLA and on-time delivery performance, and translate data into actionable process improvements. The role requires fluency in Mandarin and strong Excel/BI skills to support weekly and monthly performance reporting for strategic decision-making.

The ideal candidate will combine analytical rigor with effective communication, delivering insights in a fast-paced logistics environment while