Manager, Merchandise Sourcing

Gap Inc.; Kota Semarang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in the retail sector is seeking a Merchandise Manager of Product Development to oversee the product development pipeline. This role involves managing vendor relationships, ensuring product quality, and driving continuous improvement. Ideal candidates will possess strong sourcing knowledge, problem-solving skills, and the ability to lead teams effectively.

Qualifications

• Experience in sample development and production follow-up.
• Proven ability to understand financial metrics for product development.
• Experience in leading teams and developing talent.

Responsibilities

• Manage garment and product development processes in a timely manner.
• Ensure product execution meets design aesthetic and quality standards.
• Oversee vendor capacity planning and monitor vendor performance.

Skills

Merchandise Sourcing knowledge

Customer Impact & Business Acumen

Planning & Execution

Problem Solver & Drive Results

Talent Builder & Empowerment

Excellent Communicator

Job description

The Merchandise Manager of Product Development will be responsible and accountable for monitoring the entire product development pipeline from development through to order placement by driving product excellence in the delivery, quality, cost, and service level agreement required of external and internal customers.

S/he will also be responsible for product innovation and proposing cost-saving opportunities that are aligned with sourcing and vendor strategies cascaded by the Brand team. Additionally, s/he will be tasked with bringing in new vendors to support the delivery of our business strategy and growth plan.

What you'll do

1. Manage garment and product development processes in a timely manner.
2. Manage development sampling and initial costs.
3. Ensure product execution meets the design aesthetic as well as commercially acceptable quality standards.
4. Escalate product issues to the platform team.
5. Work with vendors/tech team to ensure VDA for lab dips and for fits/sampling changes.
6. Manage vendor relationships and new vendor onboarding training.
7. Oversee vendor capacity planning.
8. Monitor vendor performance and negotiate costs.
9. Handle major claim settlements between customers and suppliers.
10. Implement continuous improvement processes within his/her scope.
11. Manage, train, and coach the team to be customer-focused, innovative, fast, and team-oriented.

Who you are

1. Merchandise Sourcing knowledge – Experience in sample development, production follow-up, and direct factory production exposure; good knowledge of construction and testing requirements.
2. Customer Impact & Business Acumen – Proven ability to understand financial metrics and implications for product development; understanding of target customers and product trends.
3. Planning & Execution – Experience in planning, prioritizing, and adapting to change while achieving results across multiple projects.
4. Problem Solver & Drive Results – Ability to analyze problems from multiple angles, offer innovative solutions, and lead complex negotiations.
5. Talent Builder & Empowerment – Experience in leading teams and developing talent.
6. Excellent Communicator – Effective communication and presentation skills tailored to audience needs.

Gap Inc. is an equal-opportunity employer committed to a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds, making employment decisions without regard to protected statuses. We have received awards for our commitment to equality and fostering a diverse, inclusive environment. In 2022, Forbes recognized us as one of the World's Best Employers and Best Employers for Diversity.