Manager, Broker Commissions

Macquarie Group; Indonesia; Presencial; IDR 150.000.000 - 300.000.000; Jornada completa

Descripción de la vacante

Macquarie Group in Indonesia seeks a professional to lead the day-to-day broker commissions operation, setting priorities and monitoring delivery. You will oversee end-to-end commission payments and reporting, ensuring service levels, quality standards, and control requirements are met.

You will analyze data to identify trends, address root causes, manage risks, and maintain compliance. The role also drives process improvements for simplification, automation, and scalability, collaborating with

Responsabilidades

• Lead day-to-day broker commissions operation, setting priorities and monitoring delivery.
• Oversee end-to-end commission payments and reporting with strong controls.
• Analyze data to identify trends, root causes and emerging risks.

Descripción del empleo

Permanent - Full time, Junior, Mid-level

Job category

In this role, you will lead the day-to-day broker commissions operation, setting priorities, monitoring delivery and ensuring issues are resolved or escalated in a timely manner. You will oversee the end-to-end delivery of commission payments and reporting, ensuring service levels, quality standards and control requirements are consistently met. Leveraging operational and payment data, you will identify trends, address root causes, manage emerging risks and maintain strong oversight of compliance and control obligations.

You will also drive process improvement initiatives focused on simplification, automation and scalability, while partnering with business, product and technology stakeholders to support change initiatives across discovery, design, testing and implementation. In addition, you will maintain the commissions documentation framework, ensuring procedures, training materials and internal and external content remain accurate, up to date and aligned with business and regulatory requirements.

In this role, you will lead the day-to-day broker commissions operation, setting priorities, monitoring delivery and ensuring issues are resolved or escalated in a timely manner. You will oversee the end-to-end delivery of commission payments and reporting, ensuring service levels, quality standards and control requirements are consistently met. Leveraging operational and payment data, you will identify trends, address root causes, manage emerging risks and maintain strong oversight of compliance and control obligations.

You will also drive process improvement initiatives focused on simplification, automation and scalability, while partnering with business, product and technology stakeholders to support change initiatives across discovery, design, testing and implementation. In addition, you will maintain the commissions documentation framework, ensuring procedures, training materials and internal and external content remain accurate, up to date and aligned with business and regulatory requirements.