Mall Parking Operations Manager

Thamrin Group; Palembang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Thamrin Group is seeking a Mall Parking Operations Manager who excels in creating efficient customer-friendly systems and thriving in high-traffic environments. This role includes overseeing daily parking operations, managing staff, and ensuring visitor satisfaction. The ideal candidate will have strong leadership and team coordination skills, along with a bachelor's degree and relevant experience. If you are ready to enhance the mall experience, apply now!

Qualifications

• 3–5 years of experience managing parking operations or similar service areas.
• Familiarity with ticketing, automation, access control.
• Willingness to work on-site with flexibility for weekends or shift-based operations.

Responsibilities

• Supervise daily parking operations, ensuring efficiency, safety, and visitor satisfaction.
• Lead and manage parking staff and third-party vendors effectively.
• Monitor traffic flow and signage to prevent congestion.

Skills

Leadership

Team coordination

Operational flow optimization

Education

Bachelor’s degree

Tools

Parking systems

Job description

About The Challenge

Do you thrive in high-traffic environments and take pride in creating efficient, customer-friendly systems? Are you passionate about leading frontline teams and optimizing operational flow? If you have strong operational leadership and a service-oriented mindset — we’d love to meet you!

As a Mall Parking Operations Manager, you will be responsible for ensuring seamless daily parking operations, managing staff and systems, and delivering a smooth experience for every mall visitor.

Requirements:

• Bachelor’s degree from any major (Transportation, Engineering, or Business background is a plus)
• Minimum 3–5 years of experience managing parking operations or similar service areas
• Strong leadership and team coordination skills, especially in high-traffic environments
• Familiarity with parking systems (ticketing, automation, access control)
• Willing to work on-site with flexibility for weekends or shift-based operations
  
  

Responsibilities:

• Supervise daily parking operations, ensuring efficiency, safety, and visitor satisfaction
• Lead and manage parking staff and third-party vendors effectively
• Monitor traffic flow, signage, and on-ground execution to prevent congestion
• Ensure proper function of parking systems and coordinate maintenance as needed
• Track operational data and generate reports for continuous improvement
  
  

Our Selection Procedure:

Our interview process is straightforward—just a few discussions with HR and relevant stakeholders. If you're ready to contribute to an exceptional mall experience, click the 'Apply for Position' button to send your application! We look forward to hearing from you!

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