Maintenance-Technician

The Mayflower; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An established industry player is seeking a dedicated maintenance technician to ensure the smooth operation of facilities. This role involves responding to guest repair requests, performing preventive maintenance, and ensuring all equipment is functioning optimally. The ideal candidate will have a strong foundation in general maintenance, including electrical and plumbing skills, and a commitment to providing excellent customer service. Join a team that values a diverse workforce and fosters an inclusive culture, where your contributions will be recognized and appreciated. If you're passionate about maintenance and guest satisfaction, this is the perfect opportunity for you.

Qualifications

• Some experience in general maintenance and hotel engineering is preferred.
• Driver’s License is required for the position.

Responsibilities

• Respond to guest repair requests and perform preventive maintenance.
• Communicate maintenance issues and maintain inventory of supplies.
• Perform repairs on various equipment and assist with landscaping.

Skills

General Maintenance

Electrical Skills

Plumbing Skills

Carpentry Skills

Mechanical Skills

Problem-solving Skills

Customer Service

Education

High School Diploma or G.E.D.

Tools

Lockout/Tagout System

Painting Tools

Basic Computer Skills

Job description

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.

Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D equivalent.

Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Driver’s License.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.