Luxury Liveaboard Reservations Leader

Pengiklan Anonim; Denpasar; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

Hilton is seeking a Reservation Supervisor / Team Leader to oversee group sales, planning, and the reservations team. You will contribute to daily operations, optimize revenue, and ensure high-quality service for guests.

This on-site role requires strong leadership, organizational skills, and exceptional communication to coordinate with planners, housing bureaus, and internal departments while driving a positive team culture.

Qualifications

• Proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity.
• Strong administrative, organizational, and time management skills.
• Excellent communication and presentation skills, both written and verbal.
• High attention to detail with focus on accuracy and service quality.

Responsibilities

• Support daily reservations operations: manage room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage.
• Coordinate group reservations: process rooming lists, billing requirements, and special requests, and facilitate communication between meeting planners, housing bureaus, and internal departments.
• Assist with revenue optimization: monitor reservations activity and support rate and occupancy strategies to maximize revenue.
• Provide reservations support: handle reservation requests and provide service to team members and customers as needed.
• Support department operations: assist with departmental projects, prepare reports, and provide administrative support to reservations leadership.
• Inspire and develop the team: supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Skills

Reservations leadership

Administrative skills

Communication skills

Attention to detail

Job description

Hilton is seeking a Reservation Supervisor / Team Leader to oversee group sales, planning, and the reservations team. You will contribute to daily operations, optimize revenue, and ensure high-quality service for guests.

This on-site role requires strong leadership, organizational skills, and exceptional communication to coordinate with planners, housing bureaus, and internal departments while driving a positive team culture.