Lux Spa Therapist: Bespoke Wellness Experiences

PT Villa Ayu; Indonesia; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Aman Group's luxury spa at Amandari in Kedewatan, Ubud, seeks a Spa Therapist to deliver personalized wellness experiences, including massages, facials, and body treatments, with impeccable service. You will tailor treatments to guest preferences while maintaining pristine spa standards in a premium hospitality setting.

The role requires professional certification, 1–3 years' luxury spa experience, and excellent English, with a strong focus on discretion, presentation, and guest satisfaction.

Qualifications

• Professional certification in Spa Therapy, Beauty Therapy, Massage Therapy, or related treatments.

Responsibilities

• Consult with guests to understand their needs and wellness objectives, and recommend appropriate treatments.
• Clearly explain available à la carte treatments, procedures, benefits, and aftercare recommendations.
• Recommend and present appropriate spa products and services based on guest needs and preferences.
• Follow established procedures and standards for the preparation and delivery of all branded and non-branded treatments.
• Follow spa reception protocols and treatment-room procedures before, during, and after each treatment.
• Perform professional spa treatments safely, confidently, and consistently to the required standards.
• Record details of treatments provided and communicate relevant guest feedback to the Spa Reception team.
• Follow daily opening and closing procedures and complete all required checklists.
• Prepare treatment rooms, changing areas, linens, equipment, and products according to established standards.
• Anticipate guest needs and provide attentive, discreet, and personalized service throughout the guest experience.
• Respond promptly, professionally, and accurately to guest requests and concerns.
• Maintain high standards of cleanliness, hygiene, and sanitation in all treatment rooms and spa areas.
• Thoroughly clean and reset treatment rooms after every treatment.
• Follow treatment schedules, daily assignments, and instructions provided by the Spa Manager.
• Comply with all hotel policies, procedures, health and safety requirements, and spa standards.
• Maintain a professional attitude and appearance that reflects and promotes the image and values of Aman Group.

Skills

English proficiency

Interpersonal skills

Guest-relations

Team collaboration

Education

Spa Therapy/Beauty Therapy/Massage Therapy certification

Job description

Aman Group's luxury spa at Amandari in Kedewatan, Ubud, seeks a Spa Therapist to deliver personalized wellness experiences, including massages, facials, and body treatments, with impeccable service. You will tailor treatments to guest preferences while maintaining pristine spa standards in a premium hospitality setting.

The role requires professional certification, 1–3 years' luxury spa experience, and excellent English, with a strong focus on discretion, presentation, and guest satisfaction.