Lowongan Kerja Senior Service Technician

PT Johnson Controls Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading building services company in Jakarta Utara is seeking a qualified Service Technician to perform HVAC maintenance and repair. The ideal candidate has over 3 years of experience and a strong understanding of air conditioning systems. Responsibilities include customer service excellence, timely travel to client sites, and performing necessary repairs. Opportunities for training and career development are provided.

Benefits

Paid vacation/holidays/sick time

On the job/cross training opportunities

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Qualifications

• 3+ years of commercial HVAC experience.
• Understanding of advanced principles of air conditioning, refrigeration, and heating.
• Valid driver's license and good driving record.

Responsibilities

• Travel to customers' residency in a timely and professional manner.
• Perform installation, testing and commissioning, contract maintenance service.
• Diagnosing HVAC systems with electrical and mechanical defects.

Skills

HVAC systems diagnosis

Electrical diagnostic skills

Mechanical diagnostic skills

Communication skills

Education

High school diploma or equivalent

Job description

Who we are:

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

What you will do:

Performs basic preventative maintenance, repair, installation, commissioning, general servicing activities and performing. Conducts routine communications with customers, address and meet customer’s needs, service team and subcontractors as needed to ensure customer satisfaction.

Inspect clients current HVAC systems for effectiveness and safety. Able to perform and deal with Water Cooled Chillers and Air-Cooled Chillers, is a machine that removes heat from a liquid via a vapor-compression.

Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

Service Technician Duties & Responsibilities:

• Travel to customers residency in a timely and professional manner.
• Perform installation, testing and commissioning, contract maintenance service, breakdown troubleshooting and repair of air conditioning equipment in accordance with Installation Operation and Maintenance Manuals, Service Manuals, Work Instructions, good trade practices.
• Diagnosing HVAC systems with electrical and mechanical defects. Adjusting and repairing systems, and performing warranty services.
• Ensuring compliance with appliance standards and with Occupational Health and Safety.
• Ensure above jobs are carried out in a timely and professional manner and in accordance with instruction given. Upon completion, proper testing shall be carried out and relevant results shall be documented and submitted accordingly.
• Project and upkeep Company image in the industries at all time.
• Maintain a detailed inventory of all HVAC equipment and resources
• Ensure accuracy and timely submission of all service reports and time sheets.
• Participate in all technical training, guide and train new technician in the on-job-training.
• Complying with service standards, work instructions, and customers’ requirements
• Ability to work after hours, over weekends, and on public holidays with short or no notice.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
• Support proposals to support recommendations and solutions

Requirements:

• High school diploma or suitable equivalent.
• 3+ year commercial HVAC experience.
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Valid driver’s license and good driving record.
• Proficient electrical and mechanical diagnostic skills.
• Excellent written, verbal and interpersonal skills.
• Proficient in reading schematics and work plans.
• Ability to work after hours, over weekends and on public holidays with short or no notice.

What we offer:

• Paid vacation/holidays/sick time
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy