Lowongan Kerja Customer Relation

VIFX Career; Jakarta Utara; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

VIFX Career membuka lowongan Customer Relations Officer (Jakarta). Posisi penuh waktu dan berbasis di South Jakarta. Tugas utama meliputi membangun hubungan positif dengan klien, menjawab pertanyaan, dan memastikan pengalaman klien yang profesional sepanjang onboarding.

Kandidat dengan S1 di bidang terkait, kemampuan komunikasi unggul, serta pengalaman layanan pelanggan akan sangat dihargai. Posisi ini menuntut kerja di kantor (WFO) dan siap bekerja dengan target dalam lingkungan dinamis.

Qualifications

• Minimal S1 di bidang Bisnis, Komunikasi, Pemasaran, atau terkait.
• Keterampilan komunikasi dan hubungan antarpribadi yang kuat.
• Kemampuan layanan pelanggan yang baik dan penyelesaian masalah.
• Mampu menangani permintaan, keluhan, dan umpan balik pelanggan secara profesional.
• Rincian tugas dikelola rapi dan multitugas.

Responsibilities

• Beralih secara berkala dengan klien prospek dan yang sudah ada melalui telepon, WhatsApp, dan saluran komunikasi lain.
• Memberikan informasi produk/jasa perusahaan secara jelas dan profesional.
• Membantu klien selama proses onboarding sesuai prosedur perusahaan.
• Menangani permintaan, keluhan, permintaan ulang, dan umpan balik pelanggan secara efektif.

Skills

Communication skills

Interpersonal skills

Customer service

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Lowongan Kerja Customer Relation Vifx Career Jakarta

Info Terbaru Lowongan Kerja Customer Relation Jakarta September 2026 di VIFX Career. Selamat Sore bagi sobat yang sedang membutuhkan pekerjaan. Semoga tidak path arang untuk mencari pekerjaan yang cocok dengan keinginan Anda. Memang seringkali mencari pekerjaan yang pas sangatlah tidak gampang di tahun 2026 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Customer Relation Jakarta September 2026 di VIFX Career. Berikut ini info lebih detail mengenai Lowongan Kerja Customer Relation Jakarta September 2026 VIFX Career.

Info Terbaru Lowongan Kerja Customer Relation Jakarta September 2026 di VIFX Career. Selamat Sore bagi sobat yang sedang membutuhkan pekerjaan. Semoga tidak path arang untuk mencari pekerjaan yang cocok dengan keinginan Anda. Memang seringkali mencari pekerjaan yang pas sangatlah tidak gampang di tahun 2026 ini. Pada kesempatan ini admin akan memberikan informasi Lowongan Kerja Customer Relation Jakarta September 2026 di VIFX Career. Berikut ini info lebih detail mengenai Lowongan Kerja Customer Relation Jakarta September 2026 VIFX Career. Lowongan Kerja Customer Relation Jakarta September 2026 VIFX Career
Berikut ini adalah kriteria yang harus Anda penuhi untuk memenuhi Lowongan Kerja Customer Relation Jakarta September 2026 VIFX Career yang dibuka pada 10 September 2026 ini.

Customer Relations Officer – Jakarta DistrictAbout the Company

VIFX Jakarta Sona Topas operates in Jakarta with a strong focus on providing professional services and building long-term relationships with clients. We prioritize client satisfaction, professional development, and service excellence within a dynamic, communicative, and collaborative working environment that encourages continuous learning.

Our team members are encouraged to develop their communication, interpersonal, and problem-solving skills while contributing to business growth and strengthening client loyalty and retention.

VIFX Jakarta Sona Topas is committed to building a customer-oriented team based in South Jakarta and surrounding areas.

The Customer Relations Officer (Jakarta District) is a full-time, on-site position based in South Jakarta.

As a Customer Relations Officer, you will be responsible for building and maintaining positive relationships with prospective and existing clients, handling customer inquiries and needs, and ensuring a professional and positive client experience.

Key Responsibilities

• Conduct regular follow-ups with prospective and existing clients through phone calls, WhatsApp, and other communication channels.
• Provide clear and professional information regarding the company's products and services.
• Assist clients throughout the onboarding process in accordance with company procedures.
• Handle customer inquiries, requests, complaints, and feedback professionally and effectively.
• Identify client needs and concerns and provide appropriate solutions or coordinate with the relevant internal teams when necessary.
• Maintain consistent communication with clients to support customer satisfaction, loyalty, and retention.
• Coordinate with internal teams to ensure client needs are handled efficiently.
• Maintain accurate and up-to-date customer data, communication records, and related documentation.
• Support programs and activities aimed at improving client retention and relationship development.
• Participate in regular training, coaching, and performance evaluations.
• Contribute to other customer relationship and business support activities as required.
• Demonstrate the potential to develop professionally and take on greater responsibilities within the company.

Qualifications

• Minimum Bachelor's Degree (S1), preferably in Business, Communication, Marketing, Management, or a related field.
• Strong communication and interpersonal skills, with the ability to build positive relationships with clients.
• Strong customer-service orientation and good problem-solving skills.
• Able to handle customer inquiries, complaints, requests, and feedback professionally.
• Detail-oriented, well-organized, and capable of managing multiple tasks effectively.
• Good time-management and coordination skills.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) or similar productivity applications.
• Proactive, responsible, adaptable, and willing to learn.
• Able to work independently as well as collaboratively within a team.
• Willing to work Work From Office (WFO) in South Jakarta.
• Experience in Customer Relations, Customer Service, Sales, Account Management, or Client Relations is an advantage.

Jenis Pekerjaan: Penuh Waktu, Fresh Grad

Pertanyaan Lamaran:

• Apakah Anda memiliki pengalaman kerja di bidang Customer Relation, Sales, Telesales, atau Account Executive?
• Apakah Anda bersedia bekerja dengan sistem target dan lingkungan kerja yang dinamis?
• Berapa ekspektasi gaji yang Anda harapkan untuk posisi ini?
• Dimana domisili tempat tinggal Anda saat ini?
• Berapa usia Anda saat ini?
• Jika lolos ke tahap berikutnya, kapan Anda tersedia untuk mengikuti proses interview?

Demikian kabar Lowongan Kerja Customer Relation Jakarta September 2026 VIFX Career yang dapat kami sampaikan. Semoga informasi lowongan kerja hari ini membantu Anda sekalian yang sedang mencari pekerjaan. Jika Info lowongan kerja di atas tidak pas dengan pendidikan Anda, tidak ada salahnya untuk membaca info lowongan kerja lainnya di bawah ini. Akhir kata kami ucapkan kam sia sudah mengunjungi website ini, jangan lupa untuk membagikan info bermanfaat ini melalui social media. Selamat mencari kerja dan berkarya!