Description
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EXPORT
- Receive inquiry from shipper / overseas.
- Receive new shipment from sales team.
- Checking update cost to vendor (prepare quotation if any).
- Prepare documentation, dock receipts, BL (HBL, MBL, Cargo Manifest such as AMS, ISF/ ACI).
- Request PEB (Export Declaration) to PPJK. Communicate with customers regarding disposition of freight (i.e. Tracking & tracing, routing & dispatching, and rate quotations).
- File SED's (Shippers Export Declarations).
- Submit booking to co-loader/vendor or carrier.
- Inform vessel schedule to the shipper.
- Arrange trucking to pick up cargo.
- Release DO ( Delivery Order ) to shipper.
- Send shipping instruction to vendor/co-loader or carrier.
- Checking export document from shipper.
- Review and confirming Master Bill of Lading (MBL) from co-loader/vendor or carrier.
- Send pre-alert to destination office and the shipper.
- Post pre-alert on Kewil to destination office properly.
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IMPORT
- Receive review, and process inquiry or shipping instruction from customer/sales/overseas.
- Communicate with both origin office and consignee (including preparing quotation).
- Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office.
- Seek approval draft HBL from the consignee.
- Confirm & receive pre-alert on Kewill properly.
- Send pre-alert document to consignee.
- Prepare and pickup custom document from the consignee.
- Request draft PIB (Import Declaration) to PPJK.
- Sending draft PIB (Import Declaration) to the consignee for approval.
- Request BC.1. and Copy Manifest to Co - Loader / Carrier.
- Send NOA (Notice of Arrival) once shipment arrived.
- Update the pod on Kewill system properly.
- Prepare and arrange payment request/PR duty/tax to Co - Loader / Carrier.
- Issue Billing invoice duty/tax same day as payment request/PR.
- Monitor custom clearance process with custom clearance officer.
- Update custom process to the consignee regularly.
- Arrange trucking once shipment released/SPPB.
- Update milestone for delivery status properly.
- Prepare and issue for billing invoice (freight and custom clearance).
- Issue transmittal receive and submit full set of invoice & supporting documents to receptionist.
- Accrue cost from vendor and submit original invoice from vendor to finance for finalize.
- Locking the file on Kewill system properly.
- Monitor transactions and notify manager of any problem or irregularities.
- Provide excellent and timely customer service by informing the customer of the status of their shipment(s).
- Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.
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FINANCE
- Update milestone on Kewill system properly.
- Locking the file on Kewill system properly.
- Track and trace cargo as necessary to insure proper movement and delivery.
- Provide finance department with proper and correct billing information.
- Communicate & correspond with other company branches and agents for customer satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight. Implement the Quality objectives set for Sea Freight Department.
- Help maintain implementation on Health, Safety and Environment objectives on daily business.
- A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks
Job Description
Hybrid
ID Bogor Non Plant
MY Kuala Lumpur
Full time
JR-
As a Supply Planner, you will be responsible for managing the end-to-end Finished Goods (FG) supply planning process across all planning horizons, from long-term Sales & Operations Planning (S&OP) through weekly and daily Sales & Operations Execution (S&OE). You will oversee import supply planning for Finished Goods across all Product Business Units (PBUs), ensuring timely product availability to meet local market demand while optimizing inventory levels and maintaining high customer service standards. Working closely with cross-functional teams, you will play a key role in delivering a reliable, efficient, and customer-focused supply chain.
What You'll Do
- Supply Management & Execution (S&OE)
- You will collaborate with business teams and manufacturing plants to resolve supply-related enquiries and ensure seamless supply execution.
- You will monitor plant order confirmations, shipment status, and potential supply risks to ensure reliable product availability.
- You will manage purchase order placement with manufacturing plants and suppliers to support timely replenishment.
- You will identify supply gaps, recommend mitigation plans, and provide insights on the delivery of supply commitments.
- You will partner with the Order-to-Delivery (OTD) and Finance teams to support sales recognition estimates.
- Supply Planning (S&OP)
- You will develop and execute integrated supply plans across short-, medium-, and long-term planning horizons, balancing customer demand, supplier capabilities, capacity, and inventory targets.
- You will ensure the right products are available at the right time, in the right quantities, to meet customer and business needs.
- You will prepare for Supply Review meetings and communicate supply requirements to manufacturing plants.
- You will manage S&OP and Production, Sales, and Inventory (PSI) reporting to support effective business decision-making.
- Reporting & Process Excellence
- You will deliver routine supply reports in line with corporate reporting timelines.
- You will monitor supplier and exporter performance and drive continuous process improvements.
- You will manage SKU phase-in and phase-out activities to support portfolio transitions.
- You will maintain accurate transactional data through effective governance and data quality management.
What We're Looking For
- You have a bachelor's degree or higher in Supply Chain Management, Logistics, Business, or a related field.
- You have 6-8 years of experience in integrated supply chain functions, with a strong focus on supply planning, demand planning, and inventory management.
- You have experience developing and executing supply plans while ensuring timely delivery and responding effectively to changing business demands.
- You have coordinated with manufacturing plants, warehouses, suppliers, and logistics partners to ensure on-time product availability.
- You have successfully managed supply disruptions, order delays, and changing priorities while maintaining operational efficiency.
What Wil Set You Apart
- You have hands-on experience with ERP systems such as SAP, Oracle, Kinaxis, or similar supply chain planning platforms.
- You have a solid understanding of manufacturing processes, production lead times, capacity planning, and inventory management principles.
- You have experience working with international suppliers, managing import and export processes, and mitigating supply chain risks.
- You have a good understanding of transportation, warehousing, and distribution operations.
- You have advanced Microsoft Excel skills and are proficient in analyzing data and creating reports using tools such as PivotTables, VLOOKUP/XLOOKUP, Power BI, or Tableau.
- You have strong analytical and problem-solving skills, with the ability to interpret large datasets, perform scenario analysis, and make data-driven decisions.
- You have excellent communication and stakeholder management skills, with the ability to build effective relationships across functions and all levels of the organization.
- You demonstrate strong planning and organizational skills, adaptability, initiative, resilience, and a continuous improvement mindset.
- You thrive in a fast-paced environment and can manage multiple priorities while delivering results under pressure.
- You have knowledge of business statistics, which would be an advantage.
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