Locker Attendant

Chinese Swimming Club; Katong; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Chinese Swimming Club is seeking a friendly front desk attendant to provide customer service at the towel counter and assist with daily club operations.

You will maintain towels, lockers and housekeeping amenities, record transactions, report missing items and maintenance faults, monitor laundry deliveries, ensure changing rooms are clean, and assist with event setup; you will also operate the POS system for cashiering and support a rotating shift schedule including weekends and public holidays.

Qualifications

• Ability to communicate in English with members and guests.
• Customer service mindset with proactive attitude.
• Willingness to work rotating shifts including weekends and public holidays.

Responsibilities

• Provide customer service at the towel counter.
• Maintain towels, lockers and housekeeping amenities.
• Keep accurate records for towel and day-use locker transactions.
• Report missing towels, locker keys, and lost and found items.

Skills

English language

Customer service

Team player

Shift work

Job description

Job Description & Requirements

What you will be doing

• To provide customer service to Club’s members/guests in a professional manner at the towel counter;
• Ensure towels, lockers and housekeeping amenities are sufficient for daily use;
• To maintain accurate records for daily towels and day-use locker key transactions;
• To handle and report missing towels, locker keys and lost and found items;
• To monitor the collection and return of laundered linens/uniforms etc from the laundry contractor;
• To check and report the cleanliness of the changing rooms to the Head of Department/Immediate Superior;
• To report any maintenance faults to the Housekeepers;
• To wipe clean the lockers in the changing rooms as assigned by the Head of Department/Immediate Superior;
• Simple operation of the POS computer system for cashiering;
• Ensure all towels and lockers in the changing rooms are cleaned and well-maintained for members’ use;
• To assist the Head of Department/Immediate Superior for pre-setup of events held at the Club i.e. ironing of linens, laying table cloths etc;
• To carry out any other duties as may be assigned by the Management from time to time;
• Any other duties as assigned from time to time by management.

What we are looking for

• Conversant with English to serve our members and their guests;
• Proactive, independent, work with minimal supervision and perform well under pressure;
• A team player and commitment to work rotating shifts and any 5.5 days, including weekends and public holidays;
• On-the-job training will be provided for those without relevant experience.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.