Live Streaming Engagement Specialist

Nexgen Digital Indonesia; Jakarta Barat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Nexgen Digital Indonesia is seeking a proactive Live Session Support Specialist in Jakarta Barat. You will assist hosts in real-time, boosting engagement and ensuring smooth flow during broadcasts across social platforms.

Ideal candidates have at least 1 year in digital/live streaming, strong communication and project management, and familiarity with TikTok, Shopee Live, and other social commerce tools. Experience in content production or hosting is a plus.

Qualifications

• Minimum 1 year of experience in digital/live streaming, preferably from FMCG or beauty industry.
• Good communication & project management ability.
• Familiar with TikTok, Shopee Live, and other social commerce platforms.
• Experience in content production, scriptwriting, or hosting.

Responsibilities

• Assist and support the host in real-time during live sessions, boosting engagement.
• Evaluate host performance for discipline, attitude, and SOP compliance.
• Provide feedback to the host or Host PIC/Trainer.
• Report complaints or issues during live sessions.
• Standby during live sessions to ensure adherence to product knowledge and SOPs.
• Monitor live tools and respond quickly to technical issues during the session.

Skills

Live streaming

Communication

Project management

TikTok familiarity

Tools

TikTok

Shopee Live

Social commerce platforms

Job description

Nexgen Digital Indonesia is seeking a proactive Live Session Support Specialist in Jakarta Barat. You will assist hosts in real-time, boosting engagement and ensuring smooth flow during broadcasts across social platforms.

Ideal candidates have at least 1 year in digital/live streaming, strong communication and project management, and familiarity with TikTok, Shopee Live, and other social commerce tools. Experience in content production or hosting is a plus.