Live Operations Specialist

PT Tulandut Kreatif Nusantara; Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join a leading company in the live e-commerce space as a Live Operations Specialist. You will manage and execute livestream shows, ensuring high-quality content delivery while collaborating with hosts. This role offers the chance to work with innovative technologies and be part of shaping the future of interactive retail in Indonesia.

Benefits

High-growth innovative environment

Hands-on experience with advanced livestream technologies

Collaborative team atmosphere

Qualifications

• 1–3 years of experience in live commerce or e-commerce platforms.
• Strong understanding of TikTok Shop and Shopee Live ecosystems.
• Experience writing sales scripts or live content strategies is a plus.

Responsibilities

• Plan, execute, and monitor daily live streams across platforms.
• Operate and troubleshoot live streaming tools such as OBS.
• Analyse TikTok dashboard and performance data for improvements.

Skills

Coordination

Multitasking

Effective Communication

Technical Skills

Analytical Skills

Tools

OBS

Lark

Job description

Tulandut Indonesia is looking for a highly-driven Live Operations Specialist to join our growing team in the live e-commerce space (retail). This role is dedicated to managing and executing livestream shows across platforms like TikTok Shop and Shopee Live. If you're tech-savvy, quick-thinking, and passionate about high-quality content execution — we want to hear from you!

What You’ll Do:

Plan, execute, and monitor daily live streams across TikTok Shop, Shopee Live, and other platforms

Ensure the final on-screen livestream display meets high-quality visual and technical standards for customer viewing

Operate and troubleshoot live streaming tools such as OBS.

Set up and manage live studio equipment (lighting, camera, audio, product display)

Coordinate and manage host and co-host schedules to ensure smooth livestream operations

Collaborate closely with hosts/co-hosts to create an engaging and vibrant live streaming atmosphere

Write and structure livestream scripts and selling strategies tailored to campaign goals and product focus

Supervise live sessions in real time to ensure seamless execution and quick response to any issues

Analyse TikTok dashboard and performance data to improve stream quality and conversion rates

Report key performance insights to the Lead of Operations

What We’re Looking For:

1–3 years of experience in live commerce, streaming operations, or e-commerce platforms

Proven skills in using OBS and similar live-streaming tools

Strong understanding of TikTok Shop and Shopee Live ecosystems and backend dashboards

Tech-savvy with excellent setup skills for lighting, audio, streaming gear, and studio environments

Detail-oriented and deeply committed to delivering high standards in live broadcast quality

Strong multitasking, coordination, and time management abilities

Effective communicator who works well with on-air talent (hosts/co-hosts)

Ability to work in a fast-paced, pressure-filled environment with quick turnaround execution

Experience writing sales scripts or live content strategies is a strong plus

Familiarity with Lark is preferred, but not required

Background in a TSP (TikTok Shop Partner) or MCN (Multi-Channel Network) is highly advantageous

Dedicated and passionate team player who takes ownership of every detail to ensure livestream excellence

Why Join Us?

Work in a high-growth, innovative environment at the forefront of livestream e-commerce in the retail industry.

Collaborate with a creative, passionate team focused on quality and results

Gain hands-on experience with advanced livestream technologies and tools

Be a part of shaping the future of interactive retail in Indonesia

Thank you for applying, and we hope to witness your growth and take your live ops skill to the next level at Tulandut Indonesia !

How many years' experience do you have as an Operations Specialist?