Liner & NVOCC Sales Executive

Ben Line is Hiring: Liner & NVOCC Sales Executive

About Ben Line:

Ben Line leverages its deep regional understanding and experienced teams across Asia Pacific to provide flexible and effective agency solutions. Our extensive network and market knowledge enable us to consistently deliver strong results and high service levels for our clients. We are committed to fostering new business and building lasting partnerships.

Job Summary:

The Liner & NVOCC Sales Executive is responsible for driving revenue growth by acquiring new customers and developing strong relationships with existing clients within the liner shipping and Non-Vessel Operating Common Carrier (NVOCC) sectors. This role requires a proactive and results-oriented individual with a strong understanding of the maritime transportation industry, excellent sales and negotiation skills, and the ability to identify and capitalize on market opportunities. The Sales Executive will be responsible for promoting the company's services, achieving sales targets, and ensuring customer satisfaction.

Responsibilities:

1. Sales and Business Development:
1. Identify and target potential new clients in the liner shipping and NVOCC markets within the assigned territory.
2. Develop and execute effective sales strategies to achieve and exceed assigned sales targets and revenue goals.
3. Generate leads through various methods, including cold calling, networking, referrals, and market research.
4. Prepare and deliver compelling sales presentations and proposals tailored to the specific needs of prospective clients.
5. Negotiate service agreements and contracts with clients, ensuring mutually beneficial terms.
6. Stay updated on market trends, competitor activities, and industry developments to identify new business opportunities.
2. Client Relationship Management:
1. Build and maintain strong, long-lasting relationships with existing clients, acting as their primary point of contact.
2. Understand clients' shipping needs and provide appropriate solutions utilizing the company's liner and NVOCC services.
3. Ensure high levels of customer satisfaction by providing excellent service and proactively addressing any issues or concerns.
4. Conduct regular client visits and communication to understand their evolving needs and identify opportunities for upselling or cross-selling.
5. Monitor client performance and identify opportunities for growth and partnership.
3. Internal Collaboration:
1. Collaborate closely with operations, customer service, and pricing teams to ensure seamless service delivery and customer satisfaction.
2. Provide accurate and timely information to internal teams regarding customer requirements and expectations.
3. Work with the pricing department to develop competitive and profitable rate structures for clients.
4. Contribute to the development of marketing materials and sales strategies.
5. Provide regular sales reports and forecasts to the management team.
4. Market Intelligence and Reporting:
1. Gather and analyze market information, including competitor activities, pricing trends, and customer feedback.
2. Prepare and submit regular sales reports, including sales pipelines, activities, and performance against targets.
3. Maintain accurate records of all sales activities, client interactions, and contract details in the company's CRM system.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, Logistics, Maritime Studies, or a related field.
2. Minimum of 5 years of proven sales experience in the liner shipping and/or NVOCC industry.
3. Strong understanding of liner shipping operations, NVOCC services, freight forwarding processes, and relevant industry regulations.
4. Established network of contacts within the shipping and logistics industry in South Jakarta and the surrounding region is highly preferred.
5. Excellent communication, interpersonal, presentation, and negotiation skills.
6. Proven track record of achieving and exceeding sales targets.
7. Ability to work independently, manage time effectively, and prioritize tasks.
8. Strong analytical and problem-solving skills.
9. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
10. Familiarity with CRM software is an advantage.
11. Fluency in English and Bahasa Indonesia, both written and spoken.
12. Valid driver's license and willingness to travel as required.

Personal Attributes:

1. Highly motivated and results-oriented.
2. Strong business acumen and a customer-centric approach.
3. Excellent relationship-building skills.
4. Professional and proactive attitude.
5. Ability to work effectively in a team environment.
6. Adaptable and resilient in a dynamic market.

Why Join Us:

1. Opportunity to represent reputable principals and work with a diverse portfolio of clients.
2. A supportive, collaborative, and inclusive work environment that values teamwork and individual contributions.
3. Opportunities for professional growth and development through training and exposure to various aspects of the shipping industry.
4. Competitive salary and comprehensive benefits package in accordance with local regulations and company policy.
5. Be an integral part of a dynamic and growing team within a well-established international shipping organization.