Lifestyle Manager

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel chain in Indonesia is seeking a motivated individual for an entry-level role to manage spa services and programs. Responsibilities include developing innovative treatments, marketing strategies, and ensuring guest satisfaction. Strong interpersonal skills and fluency in English are essential for success in this position. This role offers growth opportunities within a dynamic and inclusive team.

Benefits

Career growth opportunities

Dynamic and inclusive work environment

Qualifications

• Experience in hospitality or wellness is an asset.
• Ability to create innovative treatments and programs.

Responsibilities

• Develop and implement innovative spa treatments.
• Manage daily operations of spa and recreation facilities.
• Create and execute marketing strategies for services.
• Monitor financial performance and prepare budgets.
• Ensure compliance with health and safety regulations.
• Collaborate with departments for wellness experiences.
• Handle guest inquiries and complaints professionally.

Skills

Strong interpersonal skills

Problem-solving skills

Fluency in English

Ability to work in a team

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand that individual passion and a shared sense of accomplishment create a more rewarding experience for our guests. We foster a diverse and inclusive workplace that values every team member's contribution. Committed to ethics, responsible tourism, sustainability, community outreach, and diversity, Accor offers numerous opportunities for career growth across a global portfolio of iconic hotels and brands.

Join a team where you can be authentic, grow, create your path, work with purpose, and feel valued.

This is an exciting entry-level role with growth opportunities for motivated applicants. Make it your next move.

Job Description

• Develop and implement innovative spa treatments, wellness programs, and recreational activities aligned with industry trends and guest preferences.
• Manage daily operations of spa and recreation facilities, including scheduling, inventory, and maintenance.
• Create and execute marketing strategies to promote spa services and increase revenue.
• Monitor financial performance, prepare budgets, and implement cost-control measures.
• Ensure compliance with health and safety regulations, maintaining high standards of hygiene and cleanliness.
• Collaborate with other departments to create integrated wellness experiences for guests.
• Handle guest inquiries, feedback, and complaints professionally and promptly.
• Stay informed about industry trends to continuously improve spa and recreation offerings.

Additional Information

Experience is an asset.

• Strong interpersonal and problem-solving skills.
• Fluency in English; additional languages are a plus.