Life Insurance Agent

AIA; Jakarta Pusat; Hybrid; IDR 120,000,000 - 180,000,000; Full time

Job summary

AIA Group Limited is seeking a Life Insurance Agent in Jakarta for a full-time hybrid role, combining in-office and work-from-home arrangements. You will identify client needs and provide tailored life and health insurance solutions, guiding clients through illustrations, proposals and the policy servicing process.

You will prospect new clients, follow up on leads, conduct consultations, maintain relationships with policyholders, and ensure compliance while contributing to personal and team

Qualifications

• Strong life and health insurance sales capabilities.
• Solid understanding of insurance concepts and finance fundamentals.
• Excellent customer service and relationship-building.
• Prior experience in life insurance or financial services is beneficial.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented; able to work in a hybrid team.
• Experience with digital tools and CRM systems.

Responsibilities

• Prospect new clients and follow up on leads.
• Conduct consultations and prepare illustrations and proposals.
• Assist clients through the application and policy servicing process.
• Maintain ongoing relationships with policyholders and respond to inquiries.
• Handle basic claims questions and ensure regulatory compliance.
• Collaborate with team members and participate in training and sales meetings.
• Contribute to achieving individual and team sales targets.

Skills

Life and health insurance sales

Insurance brokerage

Customer service

Communication

Self-motivated

Hybrid work

Education

Bachelor’s degree in Business, Finance, Economics, or related discipline

Tools

CRM systems

Job description

Company Description

AIA Group Limited is the largest independent publicly listed pan-Asian life insurance group, with a presence in 18 markets across Asia-Pacific, including Indonesia. Founded in Shanghai in 1919, AIA is a long-established market leader in Asia (excluding Japan) based on life insurance premiums and holds leading positions in most of its markets. The Group offers a broad range of products and services, including life, accident, and health insurance, as well as savings plans, employee benefits, credit life, and pension services. AIA serves more than 44 million individual policyholders and over 16 million members of group insurance schemes through an extensive network of agents, partners, and employees. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited, reflecting its strong financial foundation and regional impact.

Role Description

This is a full-time hybrid role for a Life Insurance Agent based in Jakarta, Indonesia, with a combination of in-office and work-from-home arrangements. The Life Insurance Agent will identify client needs, provide tailored life and health insurance solutions, and support customers in selecting appropriate coverage and savings plans. Day-to-day responsibilities include prospecting new clients, following up on leads, conducting consultations, preparing illustrations and proposals, and assisting clients throughout the application and policy servicing process. The role also involves maintaining ongoing relationships with policyholders, responding to inquiries, handling basic claims-related questions, and ensuring regulatory and compliance requirements are met. The agent will collaborate with team members, participate in training and sales meetings, and contribute to achieving individual and team sales targets.

Qualifications

• Strong insurance sales capabilities, including Insurance Sales and Insurance Brokerage skills, with a focus on life and health products.
• Solid understanding of Insurance concepts and Finance fundamentals to explain policy benefits, premiums, and long-term savings in clear terms.
• Excellent Customer Service skills, with the ability to build trust, manage client relationships, and handle inquiries professionally.
• Prior experience in life insurance, financial services, or related fields is highly beneficial.
• Good communication and interpersonal skills, with the ability to present complex information in a straightforward way.
• Self-motivated and goal-oriented, able to work both independently and as part of a sales team in a hybrid environment.
• Comfort with using digital tools and CRM systems for client management and reporting.
• Bachelor’s degree in Business, Finance, Economics, or a related discipline is preferred, but relevant professional experience will also be considered.