Learning and Development Program Management

Learning and Development Program Management

Job Purpose:
Learning and Development (L&D) plays a strategic role in designing, implementing, and overseeing bank-wide learning initiatives. This role ensures the effective delivery of training programs that support the organization’s goals, enhance employee capabilities, and promote a culture of continuous learning.

Key Accountabilities:

• Design and implement comprehensive L&D strategies aligned with business objectives.
• Oversee operational management of L&D programs to ensure efficiency and effectiveness.
• Monitor and evaluate training outcomes to drive continuous improvement.
• Manage the L&D budget and optimize resource allocation.
• Ensure compliance with internal policies and regulatory standards.
• Drive innovation and continuous improvement in learning methodologies.
• Lead and manage special L&D projects supporting strategic initiatives.

Job Duties and Responsibilities:

• Bank-Wide L&D Program Coordination:
  • Develop, manage, and coordinate comprehensive learning programs across all business units.
  • Foster strong relationships with stakeholders to identify training needs and priorities.
• Operational Management of L&D:
  • Oversee day-to-day L&D operations, ensuring efficient delivery of training activities.
  • Manage L&D teams, vendors, and external consultants.
• Monitoring & Evaluation of Programs:
  • Establish KPIs to measure training effectiveness.
  • Analyze training outcomes and prepare reports for senior management.
• Budget & Resource Management:
  • Develop and manage the L&D budget, ensuring cost-effective resource allocation.
  • Identify cost-saving opportunities without compromising program quality.
• Ensure all learning programs comply with internal policies and regulatory requirements.
• Promote consistency in training content and delivery methods.
• Drive improvements in L&D systems and technologies.
• Implement innovative learning methodologies, including digital learning.
• L&D Special Projects:
  • Lead special projects such as leadership development and talent management initiatives.
  • Collaborate with cross-functional teams on strategic HR projects.

Experience:

• Minimum of 8-10 years of progressive experience in Learning and Development, preferably in the banking or financial services industry.
• Proven track record of leading L&D initiatives and managing teams.
• Strong experience in budget management, program evaluation, and stakeholder engagement.

Education & Preferred Qualifications:

• Bachelor's degree in Human Resources, Education, Business Administration, or related field; Master’s degree is a plus.
• Professional certifications in L&D, HR, or related areas are preferred.
• Proficiency in L&D technologies, learning management systems (LMS), and data analytics tools.
• Strong understanding of learning principles, instructional design, and training evaluation methodologies.