Learning and Development Manager

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global hotel brand in Kota Bandung is seeking a motivated individual for an entry-level training role. Responsibilities include assisting with the Hotel Training Plan, conducting training needs analysis, and coordinating training activities. Strong interpersonal skills and fluency in English are essential. This position offers growth opportunities within the hospitality industry.

Qualifications

• Strong interpersonal skills and problem-solving abilities are essential.
• Fluency in English is required; additional languages are an asset.
• Experience in the hospitality industry is advantageous.

Responsibilities

• Assist in the creation and implementation of the Hotel Training Plan and budget.
• Conduct training needs analysis with department managers.
• Coordinate and deliver training activities within the hotel.
• Develop relationships with industry associations and training companies.
• Maintain accurate records of training activities.
• Manage a central internal resource library for employees.
• Participate in the integration and orientation process for new hires.
• Assist with the implementation of new policies and standards.

Skills

Strong interpersonal and problem solving abilities

Fluency in English

Additional languages

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.

Job Description

• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
• Initiate, coordinate, deliver and follow-up on all training activities within the hotel
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
• Update and maintain accurate records of training activities and participant information
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
• Share responsibilities for the integration and orientation process of new hires
• Assist with the implementation of new policies, procedures, and standards
• Prepare and submit training reports

Qualifications

• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus
• Experience is an asset