Lead Server & Guest Experience Coach

at Marriott; Sijuk; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Marriott International is seeking a hospitality teammate to serve food courses and alcoholic beverages to guests. You will answer questions on menu selections and coordinate with the kitchen about menu questions, wait times, recooks, and product availability.

Maintain cleanliness of work areas, communicate dietary needs to the kitchen, and ensure proper table maintenance and crumb control. You will also assist in maintaining overall service quality and teamwork with fellow staff to deliver

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience required.
• License or Certification: None.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
• Follow cycle time guidelines for all meals.
• Maintain cleanliness of work areas throughout the day.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed.
• Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.

Skills

Communication

Teamwork

Education

High school diploma or GED equivalent

Job description

Marriott International is seeking a hospitality teammate to serve food courses and alcoholic beverages to guests. You will answer questions on menu selections and coordinate with the kitchen about menu questions, wait times, recooks, and product availability.

Maintain cleanliness of work areas, communicate dietary needs to the kitchen, and ensure proper table maintenance and crumb control. You will also assist in maintaining overall service quality and teamwork with fellow staff to deliver