Lead Product Designer, Payments

The Payments Experience team at Grab is dedicated to crafting a seamless and unified payment journey for all users - whether online or offline. We are a dynamic, cross-functional team focused on delivering high-quality experiences that meet user needs. By understanding our users, we design solutions that not only enhance usability but also drive meaningful growth.

Get to Know the Role:

As a Lead Product Designer on the Payments team, you will lead product design outcomes for several problem space teams, ensuring quality and excellence across these areas. You will work collaboratively to explore user needs and create impactful solutions. You will report to the Senior Design Manager, Fintech. The role will fully work onsite.

The Critical Tasks You will Perform:

1. You will drive product design outcomes and strategic direction across teams by leading complex initiatives and ensuring solutions address value, usability, feasibility, and viability.
2. You will facilitate cross-domain, function, and team collaboration by driving discussions, workshops, and explorations to align and increase efficiencies.
3. You will develop problem-framing approaches, design simple solutions to complex problems, and seamlessly integrate multiple products.
4. You will independently navigate complexities, driving problem exploration, solution discovery, and delivery while helping designers in adjacent teams deliver better work.
5. You will defend design decisions, communicate results and their implications to senior stakeholders, and support business/product stakeholders.
6. You will produce visual designs that elevate quality, consistency, and user experience credibility, using prototyping tools to create interactive and realistic prototypes.
7. You will dedicate time to research the latest advancements, experiment with innovative approaches, and apply Service Design, User Research, Front-end Development, Accessible Design, or Design Systems.