Lead Partner Account Technology Strategist

Citrix Systems, Inc.; Indonesia; On-site; IDR 2,412,926,000 - 3,619,390,000; Full time

Job summary

Citrix Systems, Inc. seeks a seasoned Partner Enablement and Pre-Sales expert to empower partners to sell Citrix-based solutions. You will lead joint sales activities, manage demo environments, deliver product training, and articulate industry trends as an external ambassador for Citrix’s vision.

You will facilitate product demos and PoCs, respond to RFIs/RFPs/RFEs, architect tailored solutions, and help customers during technical evaluations. Global travel may be involved.

Qualifications

• Solid understanding of Citrix competitive domain and technologies.
• Proven ability to diffuse technical and political situations with partners and customers.
• Flexible, dependable, and quick to learn new products and technologies.
• Broad knowledge area focus: DaaS, App delivery, Server Virtualization, Enterprise Browser, Enterprise Mobility/Networking.
• Strong presentation skills and professional communication.

Responsibilities

• Provide resources and training to empower partners to sell Citrix-based solutions.
• Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.
• Manage provisioning and configuration of NFR licensing and demo environments.
• Deliver product feature training and support Citrix-based offering development.
• Articulate industry trends and insights.
• Serve as an external spokesperson and evangelist for Citrix’s vision.

Skills

Citrix knowledge

Sales engineering

Customer engagement

Public speaking

Relationship building

Cross-functional collaboration

Travel flexibility

Education

Bachelor’s degree or equivalent experience

Tools

CRM systems

Presentation tools

Job description

• Provide resources and training to empower partners to sell Citrix-based solutions.
• Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.
• Manage provisioning and configuration of NFR licensing and demo environments.
• Deliver product feature training and support Citrix-based offering development.
• Articulate industry trends and insights.
• Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
• Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.
• Architect solutions tailored to partner and customer needs.
• Assess the potential application of Citrix products to meet customers’ business needs.
• Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
• Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
• Enable partner to run technology assessments in customer accounts
• Ensure active product use and reduce churn through strategic support
• Coordinate and align cross-functional resources to ensure customer needs are met
• Serve as a point of contact for support escalations

Job Description/Responsibilities:

Partner Enablement

• Provide resources and training to empower partners to sell Citrix-based solutions.
• Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.
• Manage provisioning and configuration of NFR licensing and demo environments.
• Deliver product feature training and support Citrix-based offering development.
• Articulate industry trends and insights.
• Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
• Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.
• Architect solutions tailored to partner and customer needs.
• Assess the potential application of Citrix products to meet customers’ business needs.
• Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
• Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
• Enable partner to run technology assessments in customer accounts
• Ensure active product use and reduce churn through strategic support
• Coordinate and align cross-functional resources to ensure customer needs are met
• Serve as a point of contact for support escalations

Pre-Sales Activities

• Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.
• Architect solutions tailored to partner and customer needs.
• Assess the potential application of Citrix products to meet customers’ business needs.
• Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
• Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.

Post-Sales Engagement

• Enable partner to run technology assessments in customer accounts
• Ensure active product use and reduce churn through strategic support
• Coordinate and align cross-functional resources to ensure customer needs are met
• Serve as a point of contact for support escalations

Strategic Technology Advisor to Partner

• Build relationships with services leads and C-level technology executives in the partner organization and hold regular meetings with them.
• Align partner goals and services offerings with Citrix’s broader strategic objectives
• Develop joint value proposition
• Drive the generation of RFEs
• Collaborate with partner product teams to develop and influence partner-focused roadmaps
• Drive the expansion of use cases and increase adoption of Citrix-based services

Qualifications (knowledge, Skills, Abilities)

• They must have a solid understanding of Citrix's competitive domain and technologies.
• Ability to diffuse complicated technical and political situations with partners and customers.
• Must be flexible, dependable, and capable of quickly learning new products and technologies.
• The individual should have demonstrated a broad understanding of one of the following areas of focus: DaaS, Application delivery, Server Virtualization, Enterprise Browser, Enterprise Mobility Managemen and Networking.
• Exhibits a positive attitude, represents Citrix to business partners as well as customers in the best possible fashion, and fosters interest in our offerings
• Prioritizes and manages many diverse tasks
• Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires)
• Excellent oral and written communication skills, as well as excellent presentation skills
• Strong work ethic, attitude, and follow-through ability
• Possesses a high level of specialized sales and product solution knowledge

Requirements (Education, Certification, Training, And Experience)

• They must possess a bachelor’s degree or equivalent experience.
• 7+ years of Sales Engineering, Consulting, or Customer Success experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology
• Ability to travel within assigned territory

Other Qualifications

The following certifications are beneficial but not required:

• Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)
• Microsoft Certified Azure Administrator, or Azure Solutions Architect
• AWS Certified Cloud Practitioner
• Google Associate Cloud Engineer
• Updated Security Certifications

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. CA generally ranges: $153,216-$229,824 All other locations fall under our General State range: $134,400-$201,600 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

About Us

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.