Company Description: Provider of Hotel and Marine Personnel to International Cruise Lines, Commercial Shipping and Hotels Worldwide.
Job Description:
- Sort all linen daily.
- Load and unload washers and dryers according to Viking’s Standard Operating Procedures (SOPs).
- Handle the flat iron for laundry and fold towels as required.
- Monitor iron roll pressure and steam supply.
- Regularly clean dryer ducts and laundry area.
- Report damages or malfunctions of laundry equipment to the Laundry Master.
- Handle cleaning products, materials, and laundry equipment properly; separate and remove garbage, and ensure sanitation standards are maintained.
- Participate in “The Daily Reunion” to align with team operational needs and uphold Viking’s STAR Service Standards.
- Provide high-quality service, maintain cleanliness and hygiene, and prepare for guest flow and activities in line with Viking’s standards.
- Wear appropriate PPE and use correct lifting techniques to ensure safety.
- Maintain grooming standards and adhere to Viking’s uniform policies.
- Secure company property, especially during rough weather, to prevent loss or damage.
- Demonstrate flexibility by working different shifts, handling pressure, and maintaining a positive attitude.
- Gain knowledge of ports of call, shore excursions, and shipboard activities.
- Motivate to achieve departmental goals related to quality and finances.
- Understand and operate in accordance with safety, security, and public health policies; participate in relevant training and drills.
- Assist other departments and perform additional duties as instructed by supervisors.