Laundry Operations Supervisor - Luxury Resort, Bali

Four Seasons Hotels and Resorts; Kuta Selatan; On-site; IDR 55,800,000 - 89,280,000; Full time

Benefits offered by this job

Employee discount

Dry cleaning for uniforms

Employee meals

Training opportunities

Job summary

Four Seasons Resort Bali at Jimbaran Bay in Bali, Indonesia seeks an Assistant Laundry Manager to support daily laundry operations, supervise staff, and uphold quality standards. You will ensure timely processing, cleaning, and delivery of items while maintaining safety and efficiency.

The role requires 2–3 years in laundry with supervisory experience, strong fabric knowledge, excellent communication, and flexibility to work weekends/holidays in a luxury hospitality setting.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum 2-3 years of experience in laundry operations, with at least 2 years in a supervisory role.
• Strong knowledge of laundry processes, fabric care, and commercial laundry equipment.
• Excellent communication and organization skills; reading, writing, and oralproficiency in the English language. Knowledge of other foreign languages is a plus.
• Good leadership and team management skills.
• Proficient in Microsoft Office and basic reporting.
• Ability to work flexible hours, including weekends and holidays when required.

Responsibilities

• Assist the Director of Housekeeping in overseeing daily laundry operations.
• Supervise, train, and motivate laundry team members to achieve operational excellence.
• Ensure all laundry items are processed, cleaned, and delivered according to quality standards and timelines.
• Monitor productivity, workflow efficiency, and staff scheduling.
• Conduct quality inspections to ensure cleanliness and proper handling of linens, uniforms, and guest items.
• Support inventory management of laundry chemicals, supplies, linens, and uniforms.
• Ensure laundry equipment is properly maintained and report any maintenance issues promptly.
• Enforce workplace safety, hygiene, and company policies.
• Assist in preparing operational reports and maintaining accurate records.
• Handle employee concerns and contribute to a positive working environment.

Skills

Leadership

Team supervision

Communication

MS Office

Laundry processes

Fabric care

Education

Hospitality Management

Business Administration

Tools

Laundry equipment

Job description

Four Seasons Resort Bali at Jimbaran Bay in Bali, Indonesia seeks an Assistant Laundry Manager to support daily laundry operations, supervise staff, and uphold quality standards. You will ensure timely processing, cleaning, and delivery of items while maintaining safety and efficiency.

The role requires 2–3 years in laundry with supervisory experience, strong fabric knowledge, excellent communication, and flexibility to work weekends/holidays in a luxury hospitality setting.