Assistant Laundry Manager

Four Seasons Hotels and Resorts; Kuta Selatan; On-site; IDR 55,800,000 - 89,280,000; Full time

Benefits offered by this job

Employee discount

Dry cleaning for uniforms

Employee meals

Training opportunities

Job summary

Four Seasons Resort Bali at Jimbaran Bay in Bali, Indonesia seeks an Assistant Laundry Manager to support daily laundry operations, supervise staff, and uphold quality standards. You will ensure timely processing, cleaning, and delivery of items while maintaining safety and efficiency.

The role requires 2–3 years in laundry with supervisory experience, strong fabric knowledge, excellent communication, and flexibility to work weekends/holidays in a luxury hospitality setting.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum 2-3 years of experience in laundry operations, with at least 2 years in a supervisory role.
• Strong knowledge of laundry processes, fabric care, and commercial laundry equipment.
• Excellent communication and organization skills; reading, writing, and oralproficiency in the English language. Knowledge of other foreign languages is a plus.
• Good leadership and team management skills.
• Proficient in Microsoft Office and basic reporting.
• Ability to work flexible hours, including weekends and holidays when required.

Responsibilities

• Assist the Director of Housekeeping in overseeing daily laundry operations.
• Supervise, train, and motivate laundry team members to achieve operational excellence.
• Ensure all laundry items are processed, cleaned, and delivered according to quality standards and timelines.
• Monitor productivity, workflow efficiency, and staff scheduling.
• Conduct quality inspections to ensure cleanliness and proper handling of linens, uniforms, and guest items.
• Support inventory management of laundry chemicals, supplies, linens, and uniforms.
• Ensure laundry equipment is properly maintained and report any maintenance issues promptly.
• Enforce workplace safety, hygiene, and company policies.
• Assist in preparing operational reports and maintaining accurate records.
• Handle employee concerns and contribute to a positive working environment.

Skills

Leadership

Team supervision

Communication

MS Office

Laundry processes

Fabric care

Education

Hospitality Management

Business Administration

Tools

Laundry equipment

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means “beautiful hill”.

About the role

We are seeking a detail-oriented and proactive Assistant Laundry Manager to support the daily operations of the laundry department. The successful candidate will assist in supervising laundry staff, maintaining quality standards, ensuring efficient workflow, and supporting inventory and equipment management. This role is ideal for someone with strong leadership skills and experience in laundry operations within hospitality, healthcare, or commercial laundry environments.

What you will do

• Assist the Director of Housekeeping in overseeing daily laundry operations.

• Supervise, train, and motivate laundry team members to achieve operational excellence.

• Ensure all laundry items are processed, cleaned, and delivered according to quality standards and timelines.

• Monitor productivity, workflow efficiency, and staff scheduling.

• Conduct quality inspections to ensure cleanliness and proper handling of linens, uniforms, and guest items.

• Support inventory management of laundry chemicals, supplies, linens, and uniforms.

• Ensure laundry equipment is properly maintained and report any maintenance issues promptly.

• Enforce workplace safety, hygiene, and company policies.

• Assist in preparing operational reports and maintaining accurate records.

• Handle employee concerns and contribute to a positive working environment.

What you bring

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

• Minimum 2-3 years of experience in laundry operations, with at least 2 years in a supervisory role.

• Strong knowledge of laundry processes, fabric care, and commercial laundry equipment.

• Excellent communication and organization skills; reading, writing, and oralproficiencyin the English language. Knowledge of other foreign languages is a plus.

• Good leadership and team management skills.

• Proficient in Microsoft Office and basic reporting.

• Ability to work flexible hours, including weekends and holidays when required.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package.

• Permanent employment.

• Excellent Training and Development opportunities.

• Employee Discount for stays at any Four Seasons worldwide.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.

The job requires applicants to have current work authorization in Indonesia

Learn more about Four Seasons Resort Bali at Jimbaran Bay on Social media:

https://www.fourseasons.com/jimbaranbay

https://www.instagram.com/fsbali/

https://twitter.com/fsbali

https://www.facebook.com/FourSeasonsResortsBali