Laundry Manager

Job Description - Laundry Manager (HOT0BINQ)

Job Number:

HOT0BINQ

Work Locations

Umana Bali, LXR Hotels & Resorts Jl. Melasti, Banjar Kelod, Ungasan Bali 80364

The Laundry Manager manages laundry operations and machinery facilities in line with Hilton and the hotel policies and procedures.

What will I be doing?

1. Manage laundry training, assign work, and monitor the quality of the laundry and their quantities.
2. Ensure that all items laundered and dry-cleaned are finished to the highest standard achievable and returned to guests or staff in immaculate condition.
3. Inspect the entire area on productive methods and procedures used.
4. Report directly to the Executive Housekeeper, keeping him advised of progress and practices.
5. Confer with maintenance mechanics regarding repairs and replacement problems.
6. Plan work and production schedules to meet housekeeping and food and beverage requirements.
7. Train team members according to established procedures, disseminate information and assignments and conduct training meetings to discuss problems and future plans.
8. Manage and investigate all complaints regarding customers’ clothes sent for laundry and put forward relevant solutions.
9. Hold department briefings, informing assigned team members of new methods and management instructions.
10. Consult with supply agents for new and improved chemicals for dry cleaning and laundry for best results.
11. Responsible for careful handling of chemicals to avoid accidents.
12. Establish records for production standards and training techniques.
13. Ensure all reporting and servicing deadlines are met on a timely basis.
14. Responsible for laundry’s budget and cost control.
15. Adhere by the hotel’s policies and procedures, Hilton code of business conduct and the hotel’s team member handbook, security and emergency policies and procedures.

What are we looking for?

1. High School degree.
2. At least 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
3. Good communication, organizational and coordination skills.
4. Able to maintain excellent relations with team members.
5. Able to work under physical and mental pressure.
6. Knowledgeable of all areas in the laundry operation such as washing, spotting, starching, dry-cleaning, pressing and laundry machine operation.
7. Understand clothing materials and how to handle them.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations,