Large Area Associate (Contract Based)

PT Solusi Transportasi Indonesia; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading on-demand delivery platform is seeking a Large Area Manager for Jakarta Selatan to manage merchant partnerships, drive delivery growth, and ensure product sales. This role requires over 3 years of experience in sales and strategic partnerships, with a passion for the food delivery industry. The company offers comprehensive benefits and values inclusivity and equitable workplace practices.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

Volunteering leave

Qualifications

• 3 or more years of experience in sales, business development, account management, or operations.
• Ability to balance multiple sales opportunities in a fast-paced environment.
• Enthusiastic about the on-demand delivery industry, especially in food delivery.

Responsibilities

• Build deeper relationships with merchants in densely populated areas.
• Use data-driven insights to assess ROI and KPIs.
• Collaborate with operations and customer service to uphold quality.

Skills

Sales experience

Business development

Account management

Proficient in English

Strategic partnerships

Job description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. At Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver our mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

The Large Area Manager (LAM) is responsible for managing GrabFood merchant partners to ensure delivery growth, geographical expansion, and targeted product sales in their assigned area. LAM works closely with Tele Account Management (TAM) to deepen relationships with merchants and drive business growth.

The day-to-day activities:

1. Build deeper relationships with merchants in densely populated geographical areas.
2. Engage with merchants, listen to their needs, and maintain experience establishing communication and engagement with prospects.
3. Use data-driven insights to assess ROI and KPIs, aiming to increase basket size and foster loyalty.
4. Collaborate with operations and customer service to uphold service and food quality among partners.
5. Help build a strong team and establish processes to effectively serve and grow our main merchant relationships.

Qualifications

• 3 or more years of experience in sales, business development, account management, or operations.
• Experience establishing communication and engagement with prospects and partners through account management.
• Experience in driving revenue through strategic partnerships.
• Ability to balance multiple sales opportunities and excel in fast-paced, dynamic environments.
• Proficient in English; experience establishing communication and engagement with prospects is a plus.
• Enthusiastic about the on-demand delivery industry, especially in food delivery.
• Born and raised in Tangerang is a plus.

Additional Information

Life at Grab

We care about your well-being at Grab. Here are some of the global benefits we offer:

• Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through parental and birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• FlexWork arrangements such as differentiated hours to help balance personal commitments and life's demands.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Computer Software & Networking, 101-1,000 employees