Lab Administration Staff

Pt Sgs Indonesia; Banjar; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Pt Sgs Indonesia seeks a proactive professional to support daily management, ensure compliance with corporate and regulator rules, and collaborate with branch bank staff to promote sales and achieve targets. The role includes training bank personnel on insurance demand planning, sales skills, product knowledge, and compliance requirements.

You will handle document distribution, claims support, and after-sales services, report risks, and contribute to process improvements.

Qualifications

• Bachelor degree or above, preferably in finance, marketing or economics.
• Proactive with a strong sense of responsibility.
• Strong language and communication skills.
• Observational, analytical and problem-solving abilities.
• Able to work independently and in a team.
• Hard-working and able to withstand high pressure.
• High ethical standards and alignment with company values.
• Experience in insurance, banking, or sales is preferred.

Responsibilities

• Comply with daily management and quality regulations; participate in trainings and meetings; fill activity tools.
• Cooperate with bank personnel at jurisdiction branches; promote sales and targets.
• Train bank staff on insurance demand planning, sales, product knowledge, and compliance.
• Handle document distribution/collection and assist in claims and after-sales services.
• Report violations or risks and propose corrections or improvements.

Skills

Proactive

Communication

Problem solving

Teamwork

Independence

Resilience

Ethics

Education

Bachelor's degree in finance/marketing/economics

Job description

Responsibilities

• Comply with the company's daily management and business quality management regulations, participate in various trainings, conferences and early morning and evening meetings organized by the company, and fill in the activity management tools
• Be responsible for the cooperation and communication with relevant bank personnel at the branch offices under jurisdiction, and implement various publicity activities to promote sales and achieve performance targets
• Provide bank staff with training in insurance demand planning, sales skills, product knowledge and compliance requirements to enhance their sales performance and business quality
• Be responsible for the daily distribution and collection of various documents and security services, and assist relevant departments of the company to do a good job in claims and other after-sales services.
• Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner
• Complete other tasks assigned by the superior.
• Comply with the rules and regulations established by the regulator
• Comply with the rules and regulations established by the company and with the regional & global rules and regulations confirmed by the company
• Comply with the business operations process established by the company or its department
• Act in compliance with national laws and regulations, corporate ethics codes and regulations of the compliance department
• Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company
• Keep a keen sense of risk control and compliance.

Requirements

• Bachelor college degree or above, those majored in finance, marketing, and economy are preferred, and those with relevant experience are also acceptable
• Proactive, with a sense of responsibility
• Strong language skills and communication skills
• Strong ability to observe, analyze and solve problems
• Ability to work independently and with the desire and ability to work in teams
• Hard working and able to withstand high pressure
• Having a high political quality and moral cultivation, with good conduct and a certain sense of identity with the company
• Those with experience in insurance, banking, and sales are preferred.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

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Modalidades de Trabajo

En la oficina