KF BO - Technical Service Officer

Kalbe Farma; Bekasi; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Kalbe Farma is seeking a technical service professional to perform service tasks and resolve technical issues at our Indonesian facilities. You will assist in daily operations and maintain accurate activity records.

The role emphasizes adherence to protocols and the ability to provide troubleshooting support, with reports prepared to support continual improvement across our Kalbe service teams. Experience in a pharmaceutical or healthcare setting is preferred.

Responsibilities

• Assist in performing technical service tasks and resolving technical issues.
• Prepare and maintain reports on technical service activities.
• Support the technical service team in daily operations.
• Ensure adherence to technical service protocols and standards.
• Provide technical assistance and troubleshooting support.
• Maintain accurate records of technical service activities.
• Assist in carrying out technical service tasks and resolving technical issues.
• Prepare and maintain reports on technical service activities.
• Support the technical service team in day-to-day operations.
• Ensure compliance with technical service protocols and standards.
• Provide technical assistance and troubleshooting support.
• Keep accurate records of technical service activities.

Skills

Technical service

Job description

Founded in 1966, Kalbe Farma (Kalbe) is the largest publicly-listed pharmaceutical company in Southeast Asia. As of end 2023, Kalbe’s extensive healthcare ecosystem encompasses a network of 47 companies, including subsidiaries, joint ventures, and associates, all driven by a dedicated workforce of 16,795 employees.

Guided by a vision to become the country’s best global healthcare company, Kalbe offers a comprehensive healthcare solution through its four key business divisions: prescription pharmaceuticals, consumer health, nutrition, and distribution & logistics. Within these divisions, Kalbe manages a diverse portfolio reinforced by a robust distribution network that serves over one million outlets across Indonesia’s vast archipelago.

On the international stage, Kalbe has established a strong presence in ASEAN countries, as well as regions spanning East and South Asia, the Middle East, and Africa. Kalbe’s business ventures are supported by best in- class research and development capabilities, developed through strategic alliances with many international partners. The Company is deeply involved in cutting-edge areas such as drug delivery systems, cancer treatment, stem cell research, and biotechnology.

Job Description

• Assist in performing technical service tasks and resolving technical issues.
• Prepare and maintain reports on technical service activities.
• Support the technical service team in daily operations.
• Ensure adherence to technical service protocols and standards.
• Provide technical assistance and troubleshooting support.
• Maintain accurate records of technical service activities.
• Membantu dalam melaksanakan tugas layanan teknis dan menyelesaikan masalah teknis.
• Menyiapkan dan memelihara laporan tentang kegiatan layanan teknis.
• Mendukung tim layanan teknis dalam operasi sehari-hari.
• Memastikan kepatuhan terhadap protokol dan standar layanan teknis.
• Memberikan bantuan teknis dan dukungan pemecahan masalah.
• Memelihara catatan yang akurat tentang kegiatan layanan teknis.

Company:

KF PT. Kalbe Farma Tbk.